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8.2 / 10 Guest Rating

SureStay Plus Hotel by Best Western San Jose Central City

2650 Monterey Hwy, San Jose, California, 95111, San Jose, US

SureStay Plus Hotel by Best Western San Jose Central City - main view

About the Property

Discover comfort and convenience at the SureStay Plus Hotel by Best Western San Jose Central City, your perfect getaway in the heart of San Jose.

Unrivaled Recreation
Rejuvenate in our state-of-the-art fitness center or unwind in the soothing sauna. Whether you're here to work or play, we have you covered.

Modern Amenities
Enjoy complimentary wired and wireless internet access throughout the hotel. Our business center caters to all your professional needs, while concierge services ensure your stay is seamless.

Delicious Start to Your Day
Indulge in our complimentary buffet breakfast, served daily from 6:30 AM to 9:30 AM. Fuel up before exploring nearby attractions, including the Santa Clara County Fairgrounds and CSU San Jose State University.

Don't miss out on a memorable stay—book your room today at SureStay Plus Hotel!

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 9:00 AM to 9:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave - Photo 1
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave - Photo 2
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave - Photo 3
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave - Photo 4
1/4

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

2 Double Beds300 sq feet, located on the ground floor Internet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Shower grab bar height (inches): 36, toilet grab bar height (inches): 36, bathtub grab bar height (inches): 36, wheelchair-width doorways, grab bar in shower, portable bathtub seat, accessible bathtub, lever door handles, wheelchair accessible, closed-captioned TV, braille signage, and wheelchair-accessible doorway width (inches): 48Need to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

Accessible - 2 Double

Non-refundable
Breakfast Included
20% OFF$239.45

$191.56

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 3
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 4
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 5
1/5

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed300 sq feet, located on the ground floor Internet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Shower grab bar height (inches): 36, toilet grab bar height (inches): 36, bathtub grab bar height (inches): 36, wheelchair-width doorways, grab bar in shower, portable bathtub seat, accessible bathtub, lever door handles, wheelchair accessible, closed-captioned TV, braille signage, and wheelchair-accessible doorway width (inches): 48Need to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

Accessible - 1 King

Non-refundable
Breakfast Included
20% OFF$245.29

$196.23

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking, Jetted Tub - Photo 1
Suite, 1 Queen Bed, Non Smoking, Jetted Tub - Photo 2
Suite, 1 Queen Bed, Non Smoking, Jetted Tub - Photo 3
Suite, 1 Queen Bed, Non Smoking, Jetted Tub - Photo 4
Suite, 1 Queen Bed, Non Smoking, Jetted Tub - Photo 5
1/5

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

1 Queen Bed300 sq feet Relax - Indoor private hot tubInternet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

Suite-1 Queen Bed

Non-refundable
Breakfast Included
20% OFF$245.29

$196.23

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 1
Standard Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 2
Standard Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 3
Standard Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 4
1/4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed300 sq feet Relax - Indoor private hot tubInternet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, jetted bathtub Practical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

ROOM, KING BED, JETTED TUB

Non-refundable
Breakfast Included
20% OFF$259.03

$207.22

Includes taxes & fees
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave - Photo 1
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave - Photo 2
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave - Photo 3
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave - Photo 4
1/4

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 Queen Bed300 sq feet, located on the ground floor Internet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Shower grab bar height (inches): 36, toilet grab bar height (inches): 36, bathtub grab bar height (inches): 36, wheelchair-width doorways, grab bar in shower, portable bathtub seat, accessible bathtub, lever door handles, wheelchair accessible, closed-captioned TV, braille signage, and wheelchair-accessible doorway width (inches): 48Need to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

Accessible - 1 Queen

Non-refundable
Breakfast Included
20% OFF$233.63

$186.9

Includes taxes & fees
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Photo 5
1/5

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed300 sq feet Internet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 Queen Bed

Non-refundable
Breakfast Included
20% OFF$233.63

$186.9

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 3
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 4
1/4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed300 sq feet Layout - Separate sitting areaInternet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 King Bed Non-Smoking Flat Screen Television Lounge Chair Microwave And Refrigerator High Speed In

Non-refundable
Breakfast Included
20% OFF$246.8

$197.44

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 5
1/5

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds300 sq feet Internet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$256.95

$205.56

Includes taxes & fees
Standard Room, 1 King Bed, Balcony, Pool View - Photo 1
Standard Room, 1 King Bed, Balcony, Pool View - Photo 2
1/2

Standard Room, 1 King Bed, Balcony, Pool View

1 King Bed300-sq-foot individually furnished room with a balcony Internet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

ROOM, KING BED, POOL VIEW, BALCONY

Non-refundable
Breakfast Included
20% OFF$259.03

$207.22

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 5
1/5

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed300 sq feet Internet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 King Bed

Non-refundable
Breakfast Included
20% OFF$245.29

$196.23

Includes taxes & fees
Suite, 1 Queen Bed, Accessible, Jetted Tub - Photo 1
Suite, 1 Queen Bed, Accessible, Jetted Tub - Photo 2
Suite, 1 Queen Bed, Accessible, Jetted Tub - Photo 3
Suite, 1 Queen Bed, Accessible, Jetted Tub - Photo 4
1/4

Suite, 1 Queen Bed, Accessible, Jetted Tub

1 Queen Bed300 sq feet, located on the ground floor Relax - Indoor private hot tubInternet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Wheelchair-accessible doorway width (inches): 48Need to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

Accessible - Suite Queen Bed

Non-refundable
Breakfast Included
20% OFF$245.29

$196.23

Includes taxes & fees
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 1
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 2
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 3
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 4
1/4

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 Queen Bed300 sq feet Layout - Separate sitting areaInternet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Free local calls, double sofa bed, and safeComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
1 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 Queen Bed Non-Smoking Flat Screen Television Microwave And Refrigerator In-Room Safe Full Breakfa

Non-refundable
Breakfast Included
20% OFF$235.04

$188.03

Includes taxes & fees

Guest Reviews

8.2
Excellent170 verified reviews
AI Summary

Guests highly rate the clean room and frequently praise the comfortable bed.

Categories

Cleanliness6.8
Service8.3
Location7.8
Room Quality7.7
Amenities8.8
Value for Money9.2
Food and Beverage8.3
Overall Experience8.8

Select topics to read reviews

B
Baseer
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Exceptional"

10.0

Good Servics

Helpful?
J
Jackie
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Nice for price"

8.0

Shower was cracked, tub was stained and needs updated. Everything else was clean. Very nice staff.

Helpful?
M
Maria
Verified booking
family
Standard Room
Stayed in Sep 15, 2025

"Good"

6.0

The front desk guy is not polite nor makes you feel welcome when checking in. They need better customer service skills.

Helpful?
K
Katherine
Verified booking
Standard Room
Stayed in Sep 11, 2025

"Good"

4.0

Staff was very nice although check-in is odd -- you check in at the hotel next door. Facility is clean. The accessible tub seat has rust and the shower head leaks. I saw a roach near the refrigerator. Lights in the bath/vanity area flashed on and off at odd times. Bed was comfortable.

Helpful?
H
Hao
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Clean room nice staff

Helpful?
B
Bebs
Verified booking
Standard Room
Stayed in Sep 3, 2025

"Exceptional"

10.0

Good hotel. Safe and clean

Helpful?
M
marie
Verified booking
Standard Room
Stayed in Aug 27, 2025

"Good"

2.0

I paid extra for a service and did not receive the place was more like a motel 6

Helpful?
D
Dustin
Verified booking
Standard Room
Stayed in Aug 21, 2025

"$10 parking fee"

6.0

Silverfish in bathtub, was charged $10 even though the website and Hotels.com list parking as free.

Helpful?
E
Eduardo
Verified booking
Standard Room
Stayed in Aug 21, 2025

"Good"

2.0

Dirty

Helpful?
E
EMELIE
Verified booking
family
Standard Room
Stayed in Aug 18, 2025

"Good"

4.0

There's no front desk staff. We went to Holiday Inn Express to check in (they share the staff). It's setup like motel rooms, where anybody off the street can just knock on your door. We didn't feel safe at all. Kids were screaming/crying outside at 1am. Adults were smoking outside our door. Never going back to this place again.

Helpful?
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