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8.2 / 10 Guest Rating

SureStay Plus Hotel by Best Western San Jose Central City

2650 Monterey Hwy, San Jose, California, 95111, San Jose, US

SureStay Plus Hotel by Best Western San Jose Central City - main view

About the Property

Discover comfort and convenience at the SureStay Plus Hotel by Best Western San Jose Central City, your perfect getaway in the heart of San Jose.

Unrivaled Recreation
Rejuvenate in our state-of-the-art fitness center or unwind in the soothing sauna. Whether you're here to work or play, we have you covered.

Modern Amenities
Enjoy complimentary wired and wireless internet access throughout the hotel. Our business center caters to all your professional needs, while concierge services ensure your stay is seamless.

Delicious Start to Your Day
Indulge in our complimentary buffet breakfast, served daily from 6:30 AM to 9:30 AM. Fuel up before exploring nearby attractions, including the Santa Clara County Fairgrounds and CSU San Jose State University.

Don't miss out on a memorable stay—book your room today at SureStay Plus Hotel!

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 9:00 AM to 9:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave - Photo 1
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave - Photo 2
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave - Photo 3
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave - Photo 4
1/4

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

2 Double Beds300 sq feet, located on the ground floor Internet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Shower grab bar height (inches): 36, toilet grab bar height (inches): 36, bathtub grab bar height (inches): 36, wheelchair-width doorways, grab bar in shower, portable bathtub seat, accessible bathtub, lever door handles, wheelchair accessible, closed-captioned TV, braille signage, and wheelchair-accessible doorway width (inches): 48Need to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

Accessibility - 2 Double, Bathtub, Grab Bar, Shower Bench, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$167.46

$133.97

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 3
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 4
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 5
1/5

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed300 sq feet, located on the ground floor Internet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Shower grab bar height (inches): 36, toilet grab bar height (inches): 36, bathtub grab bar height (inches): 36, wheelchair-width doorways, grab bar in shower, portable bathtub seat, accessible bathtub, lever door handles, wheelchair accessible, closed-captioned TV, braille signage, and wheelchair-accessible doorway width (inches): 48Need to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

Accessibility - 1 King, Bathtub, Grab Bar, Shower Bench, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$173.23

$138.58

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking, Jetted Tub - Photo 1
Suite, 1 Queen Bed, Non Smoking, Jetted Tub - Photo 2
Suite, 1 Queen Bed, Non Smoking, Jetted Tub - Photo 3
Suite, 1 Queen Bed, Non Smoking, Jetted Tub - Photo 4
Suite, 1 Queen Bed, Non Smoking, Jetted Tub - Photo 5
1/5

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

1 Queen Bed300 sq feet Relax - Indoor private hot tubInternet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

Suite - 1 Queen Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$173.23

$138.58

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 1
Standard Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 2
Standard Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 3
Standard Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 4
1/4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed300 sq feet Relax - Indoor private hot tubInternet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, jetted bathtub Practical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

ROOM, KING BED, JETTED TUB

Non-refundable
Breakfast Included
20% OFF$185.55

$148.44

Includes taxes & fees
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave - Photo 1
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave - Photo 2
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave - Photo 3
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave - Photo 4
1/4

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 Queen Bed300 sq feet, located on the ground floor Internet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Shower grab bar height (inches): 36, toilet grab bar height (inches): 36, bathtub grab bar height (inches): 36, wheelchair-width doorways, grab bar in shower, portable bathtub seat, accessible bathtub, lever door handles, wheelchair accessible, closed-captioned TV, braille signage, and wheelchair-accessible doorway width (inches): 48Need to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

Accessibility - 1 Queen, Bathtub, Grab Bar, Shower Bench, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$161.7

$129.36

Includes taxes & fees
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Photo 5
1/5

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed300 sq feet Internet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 Queen Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$161.7

$129.36

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 3
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 4
1/4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed300 sq feet Layout - Separate sitting areaInternet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 King Bed Non-Smoking Flat Screen Television Lounge Chair Microwave And Refrigerator High Speed In

Non-refundable
Breakfast Included
20% OFF$174.2

$139.36

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 5
1/5

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds300 sq feet Internet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$184.76

$147.81

Includes taxes & fees
Standard Room, 1 King Bed, Balcony, Pool View - Photo 1
Standard Room, 1 King Bed, Balcony, Pool View - Photo 2
1/2

Standard Room, 1 King Bed, Balcony, Pool View

1 King Bed300-sq-foot individually furnished room with a balcony Internet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 King Bed, Nonsmoking, Balcony, Pool View

Non-refundable
Breakfast Included
20% OFF$178.99

$143.19

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 5
1/5

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed300 sq feet Internet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 King Bed, Nonsmoking, Lounge Chair

Non-refundable
Breakfast Included
20% OFF$173.23

$138.58

Includes taxes & fees
Suite, 1 Queen Bed, Accessible, Jetted Tub - Photo 1
Suite, 1 Queen Bed, Accessible, Jetted Tub - Photo 2
Suite, 1 Queen Bed, Accessible, Jetted Tub - Photo 3
Suite, 1 Queen Bed, Accessible, Jetted Tub - Photo 4
1/4

Suite, 1 Queen Bed, Accessible, Jetted Tub

1 Queen Bed300 sq feet, located on the ground floor Relax - Indoor private hot tubInternet - Free wired internet access Entertainment - 45-inch TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and climate-controlled heatingAccessibility - Wheelchair-accessible doorway width (inches): 48Need to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

Accessible - Suite Queen Bed

Non-refundable
Breakfast Included
20% OFF$174.03

$139.22

Includes taxes & fees
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 1
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 2
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 3
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 4
1/4

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 Queen Bed300 sq feet Layout - Separate sitting areaInternet - Free wired internet access Entertainment - 45-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge and microwave Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Free local calls, double sofa bed, and safeComfort - Air conditioning and climate-controlled heatingAccessibility - Lever door handlesNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
1 Queen Bed (150-160 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 Queen Bed Non-Smoking Flat Screen Television Microwave And Refrigerator In-Room Safe Full Breakfa

Non-refundable
Breakfast Included
20% OFF$162.54

$130.03

Includes taxes & fees

Guest Reviews

8.2
Excellent170 verified reviews
AI Summary

Guests highly rate the clean room and frequently praise the comfortable bed.

Categories

Cleanliness6.8
Service8.3
Location7.8
Room Quality7.7
Amenities8.8
Value for Money9.2
Food and Beverage8.3
Overall Experience8.8

Select topics to read reviews

N
Natara
Verified booking
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0

Good hotel

Helpful?
B
BEVERLEE
Verified booking
Standard Room
Stayed in Aug 13, 2025

"Excellent"

8.0

Good room for the price.

Helpful?
A
Alexis
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

10.0

Loved the overall hotel layout the breakfast was good. The room was spacious, and the bed was comfortable. Staff was also very friendly.

Helpful?
L
Leslie
Verified booking
friends
Standard Room
Stayed in Aug 4, 2025

"Excellent"

8.0

Great location, multiple transportation options available. Room was clean and comfy, would recommend 100%

Helpful?
A
Adrian
Verified booking
family_with_children
Standard Room
Stayed in Aug 3, 2025

"Good"

2.0

We ended up looking for another place because the room had a vomit smell, so nasty that I can still smell when I think about it. Literaly no exageration it was the worst pay a little extra and stay somewhere else.

Helpful?
E
Eno-Adjoa
Verified booking
family
Standard Room
Stayed in Aug 3, 2025

"Exceptional"

10.0

Affordable and well-maintained. We had a great stay, thank you!

Helpful?
M
Mario Francisco
Verified booking
Standard Room
Stayed in Aug 1, 2025

"Good"

4.0

There were ants in the room and they were not able to transfer me to another room and had to deal with the ants. We travel a lot and always always go to this hotel and had no issues until this last trip.

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Jul 23, 2025

"Good"

6.0

Room and check in was fine. Having Holiday Inn staff handle the property was a surprise. But not as much as the fire alarm going off at 2:00AM and telling us that it had a low battery. Response time was less than optimum.

Helpful?
E
Ericka
Verified booking
Standard Room
Stayed in Jul 20, 2025

"Excellent"

8.0

Decent priceand nice/private work out room

Helpful?
S
Sheavon
Verified booking
Standard Room
Stayed in Jul 13, 2025

"Good"

6.0

Check in was good check out wasn’t great. The receptionist was not friendly. The property description online is not accurate

Helpful?
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