Best Western University Inn at Valparaiso

Room had what we needed and was clean and very quiet. Beds were too firm (hard) for both of us. Could use better towels. Hotel is being renovated so boxes all over the lower hall. Breakfasts were OK. Staff seemed very small (like 1 woman on desk all the time but once). Plenty of outlets in the room. Small facility, adequate parking. Room had frig and microwave.

Nice place to stay for the night between travel locations. Currently under renovation. The room was nicely done. Nothing fancy but all new furnishings. Clean. Bed was a little firm. Had a good stay. Bring your cell phone as the staff wear many hats. So they might not be at the desk when you arrive.

Breakfast was fantastic! I wasn’t expecting anything great. But there was a waffle maker and parfait machine and so many real food options beyond just cereal and a coffee. My kids loved it too. Very clean and easy to navigate.

Couple small repairs in the corner of the wall that needed done but not bothering me. If that’s a “dislike”? Everything was pretty good.

The floors were disgusting. I went out to buy something to mop the floors with. We had water bugs, moths, and ants in our room. There was mold all around the shower and the shower curtain was yellow.

No complaints.

When we arrived the Internet was not working so we had to wait a substantial amount of time before we got our room. The hotel is under remodeling and there is stuff scattered all over. breakfast was not very good and the staff were not very helpful.

Nothing

Toilet seat was broken to much noise could not understand staff

There is investment being made into the property to freshen it up, which is good to see. Staff is friendly. 24-7 coffee is convenient. Elevator tone could possibly be changed to something pleasant (very minor detail). May want to put the parking lot on the maintenance/improvements list. It gives the first impression to guests.

Good locatiion, very friendly staff and an above average breakfast that's included.