Best Western Lexington Inn

No way this is a "Best" Western. The staff is very nice, especially the breakfast lady but overall this is far below expectations for BW. I'm a Diamond member, so we've stayed at quite a few. Just some of the issues: thin room walls, bare bones decor, poorly designed bathroom, plastic covered fire alarms, no door stops (so they slam!) There are several options within yards of this property and any of them would be a better choice.

When we arrived, our first room had marks on the mattress and dead bed bugs on the mattress. The staff was nice enough and moved us to a new room. However, the new room had a HORRIBLE mildew smell and mold on the ceiling. The TV barely worked and the screen was very discolored. Housekeeping also threw away our soap two different times, and didn’t replace it, so we had no hand soap. The breakfast was fine and the breakfast area was clean. The staff were nice in general, and the woman working the breakfast area was so friendly and working so hard. It’s unfortunate the rooms were in such disarray. I won’t come back to this hotel and will advise others not to as well. I likely will steer clear of Best Westerns altogether after this disappointing experience.

They are travel nurse friendly

The staff is so friendly and accommodating of our needs. The rooms were clean and the breakfast delicious. Anything we needed the staff was on top of it. The beds were also very comfortable and the air conditioning worked great. I don’t think there is anything bad to say.

Very clean and comfortable. Only complaint would be the breakfast wasn’t very good

very clean; super friendly & personable desk staff; will def stay there again

Lovely property! We were just there for one night and the breakfast was delicious and the room was immaculately clean

The hotel and room was very clean and well kept, but our room had a strong odor of stale smoke when entering. After being in the room for a while the smell seemed to disappear as we became used to it. Staff was very friendly and breakfast was really delicious with variety of cereals, fresh yogurt and toppings, pancakes, eggs, biscuits with jelly butter and honey, sausage, and gravy. The lady in the dining area was extremely nice and kept everything wiped clean and filled with fresh foods. Wonderful stay if only no odor in the room!

The hotel smelled clean when we entered. Staff was friendly checking in and we loved the salt water pool. The rooms; however smelled of cigarettes (even though it's now a no smoking facility) and the bathroom was so small that you literally had to stand to the side of the toilet to close the door and get to the bathtub. I would say this was not bad for the price, but we stayed there twice. Once on our drive out from NC to CO and on the way back a week later. The first night stay was $99. I tried booking the second trip online and it wouldn't let me, so I called the hotel to make the reservation. At no point did he mention a price nor did I get a confirmation email. When I checked out, I noticed the price from one week to the second was now $205 a night!!! This was NOT a good deal for that price and had my review just been based on this night I would have given 2 stars. I have to give Kudos to the pleasant staff though, especially the morning breakfast gal who was so nice on both of our stays. I will not stay here for future stays though, that smell (in 2 different rooms on the first floor) was overwhelming.

We stayed for 4 nights. Hotel had some good points: good carpeting, huge TV, comfy king bed in our room. But the poor quality workmanship was evident throughout, with scraped wall paint, an A/C unit that point out VERY HIGHLY HUMIDIFIED air and would not shut off when it reached the set point - so much a problem that each morning, the inside of our window was dripping water into the window track, which showed signs of mold growth. Another severe problem was the TINY size of the bathroom - we are normal (small-sized, actually) people, and hotel front desk assured me that EVERY ROOM i this hotel suffers from TINY bathrooms. In fact, the bathroom (sink, toilet, shower/tub combo) was so small that once inside, you could not even shut the door without sliding yourself into approximately 10 inches between toilet and countertop first. There were good places to plug in electronics (phone, computer, tablet) and the amazingly comfortable mattresses for which Best Westerns are known. VERY POOR office chair (we were there for work) which did not lower or raise at all, so I ended up working by sitting on a pillow on top of the chair seat. All furniture is old and in need of a refresh, although it is serviceable. There are many hotels in the area - I would not stay here again.