Americas Best Value West Point

It was a good location for a stopping point.

Before we checked out my husband walked out of the building. Without permission a male custodian assumed he had checked out and decided to just walk into my hotel room as I was getting ready in the morning.

Room was clean, however. Reserved 5 adults- room only had two double beds. Had to purchase a blow-up mattress and one slept on the floor. Light sockets with no bulbs (Shock Hazard) Unsecured side door with a bunch of hotel guests setting outside drinking and smoking till very late. No water in pool, just leaves. Chair in room broke (unusable) Unacceptable experience.

Front desk was super nice. Rooms looked clean. People cleaning around the parking lot all the time. Had two rooms one on the first floor on on the second. There was a roach crawling down the wall in the room on the first floor when we walked in.

Front desk staff was friendly but hotel needs updating, old carpet, remote not working, hair dryer was missing just overall run down.

Closer to my job

Nun really

It was clean area

The size of the room was nice

Wifi was horrible and did not work. The signs stated they had breakfast and went to get breakfast. Nothing was there. Beds were hard, the whole place smelled like weed, and the floors were dirty. It's horrible for what we paid. Please note that we stayed on a college gameday weekend.