Americas Best Value West Point

The girl at the front desk had a nonchalant attitude which wasn't good when I tried to answer a question upon trying to get in our rooms he's been worked he had to come back up front get another key and once we got in our room it was really stinky and roaches were in the bathroom. Upon notifying the young lady at the front desk she just switched us to a room which melt a little better but still was not up to par and she should at least offered me a discount or the room for free or something she didn't even apologize for the inconvenience of anything and then we had to be moved up on the second floor from the first floor and I had two rooms but because my mom's age I just let them stay down there and that is not even a continental breakfast that they serve. We were there for a church event but I would not stay there again.

Six light bulbs were missing. Called desk for replacements and they said they did not have any. ( Walmart was across the road.) Shower did not work. No hot water. Shower head was broken. Had to take a cold shower at 8:00am. Cold shower. Breakfast was Little Debbie Rice Crispy Treats and coffee. Will not stay here again. Go to Starkville.

Location

Cleanliness of the room and tub room smells horrible .

We did sleep good and good location.

We were put in the wrong room that someone had sex in and my bf had down in the bed.

The room smelled like mildew terribly! The carpets were gross, it was like they were greasy, definitely needed cleaning.The shower leaked the whole time, and it was gross!!!

The condition of the hotel was awful. Our room had rust, mildew, and uncomfortable beds. The free breakfast consisted of a piece of fruit and a granola bar. We put up with loud music and the smell of weed. I’m thankful we only stayed 1 night. We will not stay there again.