Travelodge by Wyndham Ruidoso

We our girls with us, 16,13,7 yrs old. We left for about 1hr and they stayed in the room. When we came back, the girls informed us, someone was trying to open the door, yanking on the knobb and knocking hard, it scared them. During the night it sounded like someone was arguing or throwing things. The floor was nasty dirty 1 of my daughters dropped an item, when she picked back up it had dirt and hair on it. One of the pillows had blood on it. We were so uncomfortable. The girls girls also went over to the pool, the girls stated the railing was loose and the pool had so many cracks some kid had cut him self bad.

The breakfast was bad just cereal and expired milk and waffles, worst experience on food, the housekeeping wasn’t even done.

Was not given the option for the daily cleaning , which is done every 3 days . Floors were dirty and dusty when we entered the room, had a musky odor . Pool looked cloudy and unattended, sauna was covered with a tarp naking it unusable. Will never return and will not recommend. Property management spoke in their native tongue when we asked for someone to clean the room and refresh towels , making us uncomfortable not understanding what they were saying . We asked for a broom to sweep the room ourselves. They showed up to change the sheets and 2 clean towels . No one swept the room . Totally disappointed on this trip .

Room fairly standard but was clean and staff pleasant. I do think over priced for the room, but the area is all overpriced. The least expensive available at the time I booked , 2 days prior to arrival. Motel felt safe, and convenient to the town proper. I would stay here again.

Great experience! Hotel staff was very friendly and welcoming. The rooms are modern and nice even tho the exterior building is old and looks worn down. It is very quiet and low key. Room overall was clean but the floors were dirty and so we didn’t walk around barefoot much!

First, I was placed in a handicap room, I do not need one nor did I request a handicap room and was told to park in front of my room. Legally cannot do this without a handicap tag. Second, trim piece was missing on top of bathroom door and the bathroom floor flooded every time the shower was used. Last thing, staff was not very friendly or welcoming. I felt my being there was an inconvenience.

BED BUGS IN MY ROOM. THEY WERE BITING ME AT NIGHT. I WAS SCRATCHING ALL NIGHT AND I COULDN'T SLEEP. THE HOT TUB WAS NOT WORKING AND CLOSED TO THE PUBLIC. MY DOOR WAS HARD TO OPEN. FREE BREAKFAST CLOSED EARLY.

The room and common areas were very nice and clean. The staff was friendly and helpful. Thank you Anil Patel for working with me to resolve my booking mistake!

We left about 30 minutes after check in because of the condition of the hotel. Cluttered lobby, old furniture along property fence, badly cracked curbs and walkways, dirty pool & hot tub, dead bugs inside our room, chipped paint on the walls, banged up doors.

The room and facility was not what was advertised. The color scheme was depressing. The room could have been cleaner. It also was quite rundown a floor tile was missing in the bathroom area, patch on wall that was unfinished, dinged up doors. I would never recommend this hotel. The pictures on website must have been taken years ago.