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7.9 / 10 Guest Rating

Hampton Inn & Suites Memphis East Germantown Area

962 South Shady Grove Road, Memphis, us

Hampton Inn & Suites Memphis East Germantown Area - main view

About the Property

Convenient Location and Comfortable Amenities

Located near Memphis's business district, Hampton Inn & Suites Memphis East- Shady Grove offers easy access to corporate offices and Interstate 240. The hotel provides a comfortable stay with an outdoor pool, modern fitness center, and free morning breakfast for guests.

Nearby Attractions and Activities

Surrounded by attractions, guests can explore Graceland, enjoy championship golf courses, visit museums, theaters, and shopping venues - all just minutes away from the hotel.

Dining Options and Services

Guests can indulge in evening room service from Frank Gristanti's Italian Restaurant, conveniently available at the hotel. Enjoy a variety of dining options and services during your stay at Shady Grove Hampton Inn Memphis.

Book your stay now for a memorable experience at Hampton Inn & Suites Memphis East- Shady Grove.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Sep 15, 2026 until Sat, May 29, 2027 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with King Bed - Non-Smoking - Photo 1
King Room with King Bed - Non-Smoking - Photo 2
King Room with King Bed - Non-Smoking - Photo 3
King Room with King Bed - Non-Smoking - Photo 4
King Room with King Bed - Non-Smoking - Photo 5
King Room with King Bed - Non-Smoking - Photo 6
King Room with King Bed - Non-Smoking - Photo 7
King Room with King Bed - Non-Smoking - Photo 8
1/8

King Room with King Bed - Non-Smoking

This room features a table with a mirror outside and inside the bathroom. A desk and small refrigerator are also included.

39 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Room with 1 King Bed and Tub - Mobility Accessible Non-Smoking

Non-refundable
Breakfast Included
20% OFF$238.99

$191.19

Includes taxes & fees

1 KING HEARING ACCESSIBLE NONSMOKING

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$297.8

$238.24

Includes taxes & fees
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 1
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 2
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 3
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 4
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 5
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 6
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 7
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 8
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 9
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 10
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 11
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 12
1/12

One-Bedroom King Suite with Kitchen - Non-Smoking

This spacious suite features a kitchenette, separate seating area, and sofa bed. A cable TV is also included.

47 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

One-Bedroom King Suite With Kitchen-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$263.91

$211.13

Includes taxes & fees
Room with Two Queen Beds - Non-Smoking - Photo 1
Room with Two Queen Beds - Non-Smoking - Photo 2
Room with Two Queen Beds - Non-Smoking - Photo 3
Room with Two Queen Beds - Non-Smoking - Photo 4
Room with Two Queen Beds - Non-Smoking - Photo 5
Room with Two Queen Beds - Non-Smoking - Photo 6
Room with Two Queen Beds - Non-Smoking - Photo 7
Room with Two Queen Beds - Non-Smoking - Photo 8
Room with Two Queen Beds - Non-Smoking - Photo 9
Room with Two Queen Beds - Non-Smoking - Photo 10
1/10

Room with Two Queen Beds - Non-Smoking

This room features a table with a mirror outside and inside the bathroom. A desk and small refrigerator are also included.

39 sqm
Sleeps 5
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Two Queen Room

Non-refundable
Breakfast Included
20% OFF$257.67

$206.14

Includes taxes & fees

2 Queen Beds Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$321.11

$256.89

Includes taxes & fees
King Room - Mobility Access/Non-Smoking - Photo 1
King Room - Mobility Access/Non-Smoking - Photo 2
King Room - Mobility Access/Non-Smoking - Photo 3
King Room - Mobility Access/Non-Smoking - Photo 4
King Room - Mobility Access/Non-Smoking - Photo 5
King Room - Mobility Access/Non-Smoking - Photo 6
King Room - Mobility Access/Non-Smoking - Photo 7
1/7

King Room - Mobility Access/Non-Smoking

This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Mobility Access King Room with Roll In Shower

Non-refundable
Breakfast Included
20% OFF$238.99

$191.19

Includes taxes & fees

1 King Mobility Access With Tub Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$297.8

$238.24

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 5
1/5

Queen Room with Two Queen Beds - Hearing Access/Non-Smoking

This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Hearing Accessible Room With Two Queen Beds-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$257.67

$206.14

Includes taxes & fees

2 Queens Hearing Accessible Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$321.11

$256.89

Includes taxes & fees
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 1
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 2
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 3
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 4
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 5
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 6
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 7
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 8
1/8

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

1 King BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Roll-in shower width (inches): 50Need to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 KING MOBILITY ACCESS ROLL IN SHOWER NOSMOK

Non-refundable
Breakfast Included
20% OFF$281.15

$224.92

Includes taxes & fees

1 KING MOBILITY ACCESS ROLL IN SHOWER NOSMOK

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$297.8

$238.24

Includes taxes & fees
Suite, 1 King Bed, Accessible, Non Smoking - Photo 1
Suite, 1 King Bed, Accessible, Non Smoking - Photo 2
Suite, 1 King Bed, Accessible, Non Smoking - Photo 3
Suite, 1 King Bed, Accessible, Non Smoking - Photo 4
Suite, 1 King Bed, Accessible, Non Smoking - Photo 5
Suite, 1 King Bed, Accessible, Non Smoking - Photo 6
1/6

Suite, 1 King Bed, Accessible, Non Smoking

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Mobility Access King Suite with Tub

Non-refundable
Breakfast Included
20% OFF$263.91

$211.13

Includes taxes & fees

1 KING MOBILITY ACCESS TUB SUITE NONSMOKING

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$328.86

$263.09

Includes taxes & fees
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 1
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 2
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 3
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 4
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 5
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 6
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 7
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 8
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 9
1/9

Suite, 1 King Bed, Kitchen, Non-Smoking

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 5
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 king bed 1 bdrm suite w/ kitchen nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$328.86

$263.09

Includes taxes & fees
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 1
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 2
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 3
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 4
1/4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Mobility Access Two Queen Room with Tub

Non-refundable
Breakfast Included
20% OFF$257.67

$206.14

Includes taxes & fees

2 Queens Mobility Access W/tub Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$321.11

$256.89

Includes taxes & fees

Guest Reviews

7.9
Very Good150 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.9
Service8.8
Location8.9
Room Quality6.8
Amenities7.3
Value for Money8.8
Food and Beverage8.4
Overall Experience7.3

Select topics to read reviews

S
Stacey
Verified booking
Standard Room
Stayed in Apr 12, 2025

"Great Hotel and staff"

10.0

Great hotel in a nice area of Memphis. I stayed here going home to Alabama and back up. Will definitely be back

Helpful?
M
Madison
Verified booking
family
Standard Room
Stayed in Apr 7, 2025

"Exceptional"

10.0

Great location and easy check in. Staff was very friendly. Requested sheets for pull out bed but was never delivered. Dishes from prior tenant was still in dishwasher. Besides those two things, everything was great

Helpful?
K
Kathryn
Verified booking
Standard Room
Stayed in Mar 31, 2025

"Exceptional"

10.0

It was very easy to access the locations I needed to go to. However, if you have special dietary needs, they can not accommodate you with anything dairy-free or otherwise. The breakfast is a standard breakfast for anyone without special needs. I found myself leaving the property to seek out breakfast.

Helpful?
I
Irishrover1019
Verified booking
Family
Standard Room
Stayed in Mar 28, 2025

"Clean hotel, breakfast disappointing "

8.0

Nice hotel, newly renovated. The room was nice and very clean. Bed very comfortable, as was the lounge chair and desk chair. Large TV with lots of channels. The common areas are very nice and clean. Fitness center is small and in a strange location just off the breakfast area; however, it was well equipped with dumbells and cardio machines. The front desk lady was very nice when we checked in, and the ladies at the front desk during checkout were very nice. A man who was there one afternoon acted like I was bothering him when I asked for water, he didn't say anything. The breakfast was very disappointing. Not a typical Hampton Inn breakfast with a lot of variety. This breakfast was watery eggs and overcooked breakfast meat. Danish and muffins were basically non existing. There was no fruit... none, and no yogurt. The attendant was asked by a couple of people about other (typical) breakfast items, and she would reply with something like "this is what we have". For such a nice hotel, breakfast was a big letdown. You have to pay 10.00 to park, which is ok for gated parking but they leave the exit gate open so I saw people just driving in there. On-site security and a lot of cameras around make it feel more secure. The hotel seems to be in a nice area, so we were not too concerned about safety. We would stay here again due to value for the stay and location and hope for a better breakfast experience.

Helpful?
L
LAURA
Verified booking
Standard Room
Stayed in Mar 27, 2025

"Exceptional"

10.0

The room was very clean and comfortable (bed). I liked the shower amenities-shampoo, conditioner, and gel soap. I was very pleased with the room and price. Thank you for the complimentary bottles of water at check in, after traveling for hours, they were very much appreciated.

Helpful?
S
Sharon
Verified booking
Standard Room
Stayed in Mar 26, 2025

"Good hotel to stay!!!"

10.0

It was a nice stay for me I had to have surgery the next day so I had to to leave like 4am!! It was a 10/10

Helpful?
A
Ayaz
Verified booking
family
Standard Room
Stayed in Mar 26, 2025

"Excellent"

8.0

Property is neat and clean and has easy access to poplar ave , Hwy 240 /walnut grove. FYI: you can use your room key for the parking gate.

Helpful?
J
Jacqueline
Verified booking
Standard Room
Stayed in Mar 22, 2025

"Business trip"

10.0

Best sleep, not crazy bout paying ten bucks to park. Spuds at breakfast , awesome. :)

Helpful?
B
Byron
Verified booking
Standard Room
Stayed in Mar 20, 2025

"Destination Dinner "

10.0

Everything was just fine, excellent friendly staff, beds were too soft for my back but everything was excellent!

Helpful?
J
JenniferusUS
Verified booking
review category business travellers
Standard Room
Stayed in Mar 18, 2025

"Nice place"

7.0

Location, safety

Very short toilet, garbage cans too small.

Helpful?