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7.9 / 10 Guest Rating

Hampton Inn & Suites Memphis East Germantown Area

962 South Shady Grove Road, Memphis, us

Hampton Inn & Suites Memphis East Germantown Area - main view

About the Property

Convenient Location and Comfortable Amenities

Located near Memphis's business district, Hampton Inn & Suites Memphis East- Shady Grove offers easy access to corporate offices and Interstate 240. The hotel provides a comfortable stay with an outdoor pool, modern fitness center, and free morning breakfast for guests.

Nearby Attractions and Activities

Surrounded by attractions, guests can explore Graceland, enjoy championship golf courses, visit museums, theaters, and shopping venues - all just minutes away from the hotel.

Dining Options and Services

Guests can indulge in evening room service from Frank Gristanti's Italian Restaurant, conveniently available at the hotel. Enjoy a variety of dining options and services during your stay at Shady Grove Hampton Inn Memphis.

Book your stay now for a memorable experience at Hampton Inn & Suites Memphis East- Shady Grove.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Sep 15, 2026 until Sat, May 29, 2027 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with King Bed - Non-Smoking - Photo 1
King Room with King Bed - Non-Smoking - Photo 2
King Room with King Bed - Non-Smoking - Photo 3
King Room with King Bed - Non-Smoking - Photo 4
King Room with King Bed - Non-Smoking - Photo 5
King Room with King Bed - Non-Smoking - Photo 6
King Room with King Bed - Non-Smoking - Photo 7
King Room with King Bed - Non-Smoking - Photo 8
1/8

King Room with King Bed - Non-Smoking

This room features a table with a mirror outside and inside the bathroom. A desk and small refrigerator are also included.

39 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Room with 1 King Bed and Tub - Mobility Accessible Non-Smoking

Non-refundable
Breakfast Included
20% OFF$238.99

$191.19

Includes taxes & fees

1 KING HEARING ACCESSIBLE NONSMOKING

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$297.8

$238.24

Includes taxes & fees
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 1
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 2
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 3
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 4
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 5
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 6
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 7
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 8
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 9
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 10
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 11
One-Bedroom King Suite with Kitchen - Non-Smoking  - Photo 12
1/12

One-Bedroom King Suite with Kitchen - Non-Smoking

This spacious suite features a kitchenette, separate seating area, and sofa bed. A cable TV is also included.

47 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

One-Bedroom King Suite With Kitchen-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$263.91

$211.13

Includes taxes & fees
Room with Two Queen Beds - Non-Smoking - Photo 1
Room with Two Queen Beds - Non-Smoking - Photo 2
Room with Two Queen Beds - Non-Smoking - Photo 3
Room with Two Queen Beds - Non-Smoking - Photo 4
Room with Two Queen Beds - Non-Smoking - Photo 5
Room with Two Queen Beds - Non-Smoking - Photo 6
Room with Two Queen Beds - Non-Smoking - Photo 7
Room with Two Queen Beds - Non-Smoking - Photo 8
Room with Two Queen Beds - Non-Smoking - Photo 9
Room with Two Queen Beds - Non-Smoking - Photo 10
1/10

Room with Two Queen Beds - Non-Smoking

This room features a table with a mirror outside and inside the bathroom. A desk and small refrigerator are also included.

39 sqm
Sleeps 5
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Two Queen Room

Non-refundable
Breakfast Included
20% OFF$257.67

$206.14

Includes taxes & fees

2 Queen Beds Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$321.11

$256.89

Includes taxes & fees
King Room - Mobility Access/Non-Smoking - Photo 1
King Room - Mobility Access/Non-Smoking - Photo 2
King Room - Mobility Access/Non-Smoking - Photo 3
King Room - Mobility Access/Non-Smoking - Photo 4
King Room - Mobility Access/Non-Smoking - Photo 5
King Room - Mobility Access/Non-Smoking - Photo 6
King Room - Mobility Access/Non-Smoking - Photo 7
1/7

King Room - Mobility Access/Non-Smoking

This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Mobility Access King Room with Roll In Shower

Non-refundable
Breakfast Included
20% OFF$238.99

$191.19

Includes taxes & fees

1 King Mobility Access With Tub Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$297.8

$238.24

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 5
1/5

Queen Room with Two Queen Beds - Hearing Access/Non-Smoking

This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Hearing Accessible Room With Two Queen Beds-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$257.67

$206.14

Includes taxes & fees

2 Queens Hearing Accessible Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$321.11

$256.89

Includes taxes & fees
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 1
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 2
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 3
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 4
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 5
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 6
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 7
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 8
1/8

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

1 King BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Roll-in shower width (inches): 50Need to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 KING MOBILITY ACCESS ROLL IN SHOWER NOSMOK

Non-refundable
Breakfast Included
20% OFF$281.15

$224.92

Includes taxes & fees

1 KING MOBILITY ACCESS ROLL IN SHOWER NOSMOK

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$297.8

$238.24

Includes taxes & fees
Suite, 1 King Bed, Accessible, Non Smoking - Photo 1
Suite, 1 King Bed, Accessible, Non Smoking - Photo 2
Suite, 1 King Bed, Accessible, Non Smoking - Photo 3
Suite, 1 King Bed, Accessible, Non Smoking - Photo 4
Suite, 1 King Bed, Accessible, Non Smoking - Photo 5
Suite, 1 King Bed, Accessible, Non Smoking - Photo 6
1/6

Suite, 1 King Bed, Accessible, Non Smoking

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Mobility Access King Suite with Tub

Non-refundable
Breakfast Included
20% OFF$263.91

$211.13

Includes taxes & fees

1 KING MOBILITY ACCESS TUB SUITE NONSMOKING

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$328.86

$263.09

Includes taxes & fees
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 1
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 2
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 3
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 4
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 5
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 6
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 7
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 8
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 9
1/9

Suite, 1 King Bed, Kitchen, Non-Smoking

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 5
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 king bed 1 bdrm suite w/ kitchen nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$328.86

$263.09

Includes taxes & fees
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 1
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 2
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 3
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 4
1/4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Mobility Access Two Queen Room with Tub

Non-refundable
Breakfast Included
20% OFF$257.67

$206.14

Includes taxes & fees

2 Queens Mobility Access W/tub Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$321.11

$256.89

Includes taxes & fees

Guest Reviews

7.9
Very Good150 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.9
Service8.8
Location8.9
Room Quality6.8
Amenities7.3
Value for Money8.8
Food and Beverage8.4
Overall Experience7.3

Select topics to read reviews

W
William
Verified booking
family_with_children
Standard Room
Stayed in Apr 27, 2025

"Excellent"

8.0

The pull a ticket entry is ridiculous and has no real security purpose the dishwasher was full of dirty dishes upon arrival housekeeping associate was rude

Helpful?
E
ErsintrTR
Verified booking
young couple
Standard Room
Stayed in Apr 26, 2025

"Very good"

8.0

The rooms , cleanliness

Breakfast is a little poor

Helpful?
A
AdamcaCA
Verified booking
review category business travellers
Standard Room
Stayed in Apr 26, 2025

"Exceptional"

10.0
Helpful?
L
Lisa
Verified booking
Standard Room
Stayed in Apr 25, 2025

"Excellent"

8.0

It was quite

Helpful?
C
CASEY
Verified booking
Standard Room
Stayed in Apr 25, 2025

"Will definitely stay again"

10.0

The room was so clean and super convenient for my little family. The mini kitchen was such a bonus for the price you pay!

Helpful?
C
Christopher Kai
Verified booking
family
Standard Room
Stayed in Apr 21, 2025

"Exceptional"

10.0

The location is the best and breakfast was good. Our two room was great two.

Helpful?
S
starwarsmammausUS
Verified booking
Business
Standard Room
Stayed in Apr 20, 2025

"Another Great Stay – Consistently Excellent!"

8.0

I stayed at the Hampton Inn Memphis in a king bedroom suite on the fifth floor (Room 521), and once again, it was a fantastic experience. The room was spacious and very well kept. The bed was incredibly comfortable, and the AC worked perfectly — a must for Memphis weather! The bathroom and shower were spotless and modern, both exceeding my expectations. Although I didn’t use the kitchen or the living room area during this trip, they looked clean and well-equipped. One small downside is the lack of accessible outlets for phone chargers or extension cords — something to note if you’re traveling with multiple devices. That said, I’ve stayed here before and knew how to manage. The comfort and quality of the stay more than make up for it. Breakfast here is absolutely top-notch. You name it — they’ve got it. Hard-boiled eggs, grits, oatmeal, scrambled eggs, bacon, sausage, waffles, pancakes, cereal — all fresh, hot, and delicious. The coffee and orange juice were also excellent. Everything was clean and well stocked, and the breakfast area was pleasant and welcoming. I didn’t use the fitness center this time, but I appreciated the secure, gated parking lot. Yes, there is a charge for parking, but the presence of security made it feel very safe. All the hotel doors and key cards worked flawlessly, which is always a plus. The staff here is amazing — friendly, professional, and always willing to help. Their service is truly top-notch and plays a huge part in why I keep coming back. Highly recommend this hotel if you're visiting Memphis. Reliable comfort, great amenities, and outstanding hospitality.

Helpful?
B
BrandonusUS
Verified booking
review category business travellers
Standard Room
Stayed in Apr 18, 2025

"Enjoyed my stay will book again breakfast was better then any hotel I’ve been to 5⭐️⭐️⭐️⭐️⭐️"

10.0

Staff was very kind very helpful

This shouldn’t be a question staff went beyond expectations

Helpful?
B
Bobby
Verified booking
family
Standard Room
Stayed in Apr 15, 2025

"Exceptional"

10.0

Only problem. Was the bed was too soft

Helpful?
J
JOHN
Verified booking
family
Standard Room
Stayed in Apr 12, 2025

"Exceptional"

10.0

Great place with gate - felt safe

Helpful?