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7.9 / 10 Guest Rating

Hampton Inn & Suites Memphis East Germantown Area

962 South Shady Grove Road, Memphis, us

Hampton Inn & Suites Memphis East Germantown Area - main view

About the Property

Convenient Location and Comfortable Amenities

Located near Memphis's business district, Hampton Inn & Suites Memphis East- Shady Grove offers easy access to corporate offices and Interstate 240. The hotel provides a comfortable stay with an outdoor pool, modern fitness center, and free morning breakfast for guests.

Nearby Attractions and Activities

Surrounded by attractions, guests can explore Graceland, enjoy championship golf courses, visit museums, theaters, and shopping venues - all just minutes away from the hotel.

Dining Options and Services

Guests can indulge in evening room service from Frank Gristanti's Italian Restaurant, conveniently available at the hotel. Enjoy a variety of dining options and services during your stay at Shady Grove Hampton Inn Memphis.

Book your stay now for a memorable experience at Hampton Inn & Suites Memphis East- Shady Grove.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Sep 15, 2026 until Sat, May 29, 2027 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with King Bed - Non-Smoking - Photo 1
King Room with King Bed - Non-Smoking - Photo 2
King Room with King Bed - Non-Smoking - Photo 3
King Room with King Bed - Non-Smoking - Photo 4
King Room with King Bed - Non-Smoking - Photo 5
King Room with King Bed - Non-Smoking - Photo 6
King Room with King Bed - Non-Smoking - Photo 7
King Room with King Bed - Non-Smoking - Photo 8
1/8

King Room with King Bed - Non-Smoking

This room features a table with a mirror outside and inside the bathroom. A desk and small refrigerator are also included.

39 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Room with 1 King Bed and Tub - Mobility Accessible Non-Smoking

Non-refundable
Breakfast Included
20% OFF$238.99

$191.19

Includes taxes & fees

1 KING HEARING ACCESSIBLE NONSMOKING

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$297.8

$238.24

Includes taxes & fees
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 1
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 2
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 3
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 4
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 5
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 6
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 7
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 8
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 9
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 10
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 11
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 12
1/12

One-Bedroom King Suite with Kitchen - Non-Smoking

This spacious suite features a kitchenette, separate seating area, and sofa bed. A cable TV is also included.

47 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

One-Bedroom King Suite With Kitchen-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$263.91

$211.13

Includes taxes & fees
Room with Two Queen Beds - Non-Smoking - Photo 1
Room with Two Queen Beds - Non-Smoking - Photo 2
Room with Two Queen Beds - Non-Smoking - Photo 3
Room with Two Queen Beds - Non-Smoking - Photo 4
Room with Two Queen Beds - Non-Smoking - Photo 5
Room with Two Queen Beds - Non-Smoking - Photo 6
Room with Two Queen Beds - Non-Smoking - Photo 7
Room with Two Queen Beds - Non-Smoking - Photo 8
Room with Two Queen Beds - Non-Smoking - Photo 9
Room with Two Queen Beds - Non-Smoking - Photo 10
1/10

Room with Two Queen Beds - Non-Smoking

This room features a table with a mirror outside and inside the bathroom. A desk and small refrigerator are also included.

39 sqm
Sleeps 5
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Two Queen Room

Non-refundable
Breakfast Included
20% OFF$257.67

$206.14

Includes taxes & fees

2 Queen Beds Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$321.11

$256.89

Includes taxes & fees
King Room - Mobility Access/Non-Smoking - Photo 1
King Room - Mobility Access/Non-Smoking - Photo 2
King Room - Mobility Access/Non-Smoking - Photo 3
King Room - Mobility Access/Non-Smoking - Photo 4
King Room - Mobility Access/Non-Smoking - Photo 5
King Room - Mobility Access/Non-Smoking - Photo 6
King Room - Mobility Access/Non-Smoking - Photo 7
1/7

King Room - Mobility Access/Non-Smoking

This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Mobility Access King Room with Roll In Shower

Non-refundable
Breakfast Included
20% OFF$238.99

$191.19

Includes taxes & fees

1 King Mobility Access With Tub Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$297.8

$238.24

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 5
1/5

Queen Room with Two Queen Beds - Hearing Access/Non-Smoking

This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Hearing Accessible Room With Two Queen Beds-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$257.67

$206.14

Includes taxes & fees

2 Queens Hearing Accessible Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$321.11

$256.89

Includes taxes & fees
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 1
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 2
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 3
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 4
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 5
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 6
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 7
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 8
1/8

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

1 King BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Roll-in shower width (inches): 50Need to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 KING MOBILITY ACCESS ROLL IN SHOWER NOSMOK

Non-refundable
Breakfast Included
20% OFF$281.15

$224.92

Includes taxes & fees

1 KING MOBILITY ACCESS ROLL IN SHOWER NOSMOK

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$297.8

$238.24

Includes taxes & fees
Suite, 1 King Bed, Accessible, Non Smoking - Photo 1
Suite, 1 King Bed, Accessible, Non Smoking - Photo 2
Suite, 1 King Bed, Accessible, Non Smoking - Photo 3
Suite, 1 King Bed, Accessible, Non Smoking - Photo 4
Suite, 1 King Bed, Accessible, Non Smoking - Photo 5
Suite, 1 King Bed, Accessible, Non Smoking - Photo 6
1/6

Suite, 1 King Bed, Accessible, Non Smoking

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Mobility Access King Suite with Tub

Non-refundable
Breakfast Included
20% OFF$263.91

$211.13

Includes taxes & fees

1 KING MOBILITY ACCESS TUB SUITE NONSMOKING

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$328.86

$263.09

Includes taxes & fees
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 1
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 2
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 3
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 4
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 5
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 6
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 7
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 8
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 9
1/9

Suite, 1 King Bed, Kitchen, Non-Smoking

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 5
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 king bed 1 bdrm suite w/ kitchen nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$328.86

$263.09

Includes taxes & fees
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 1
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 2
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 3
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 4
1/4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Mobility Access Two Queen Room with Tub

Non-refundable
Breakfast Included
20% OFF$257.67

$206.14

Includes taxes & fees

2 Queens Mobility Access W/tub Nonsmoking

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$321.11

$256.89

Includes taxes & fees

Guest Reviews

7.9
Very Good150 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.9
Service8.8
Location8.9
Room Quality6.8
Amenities7.3
Value for Money8.8
Food and Beverage8.4
Overall Experience7.3

Select topics to read reviews

K
kathy
Verified booking
family
Standard Room
Stayed in Jun 4, 2025

"Exceptional"

10.0

Had to wait on room to be cleaned after stated checkin time

Helpful?
P
Phyllis
Verified booking
family
Standard Room
Stayed in Jun 4, 2025

"Excellent"

8.0

As above

Helpful?
P
Phyllis
Verified booking
family
Standard Room
Stayed in May 31, 2025

"Excellent"

8.0

Safe location with security. Only complaint was local calls would not go through.

Helpful?
C
Chad
Verified booking
friends
Standard Room
Stayed in May 29, 2025

"Exceptional"

10.0

Great property

Helpful?
V
Virginia
Verified booking
Standard Room
Stayed in May 26, 2025

"Good"

4.0

Had issues with the door lock. Our door wouldn’t locked. Air conditioning didn’t cool properly.

Helpful?
E
ElmoreusUS
Verified booking
review category business travellers
Standard Room
Stayed in May 26, 2025

"Exceptional"

10.0
Helpful?
R
Roseanne
Verified booking
Standard Room
Stayed in May 25, 2025

"Good"

6.0

The mattress was collapsed and should have been replaced. I never had maid service the entire time I was there 5 days. I checked in on a Thursday and finally on Sunday I complained that I had only wet towels and that my trash baskets were overflowing. Towels were replaced & baskets emptied but nothing else! Terrible service.

Helpful?
A
AngelanzNZ
Verified booking
family with young children
Standard Room
Stayed in May 25, 2025

"Exceptional"

10.0
Helpful?
Y
Yolande
Verified booking
Standard Room
Stayed in May 19, 2025

"Exceptional"

10.0

Pleasant stay! Staff was very guest focused which made the stay even better.

Helpful?
N
Nathaniel
Verified booking
family_with_children
Standard Room
Stayed in May 19, 2025

"Good"

4.0

I didnt get the room a paid for. Unbelievable....

Helpful?
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