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7.9 / 10 Guest Rating

Hampton Inn & Suites Memphis East Germantown Area

962 South Shady Grove Road, Memphis, us

Hampton Inn & Suites Memphis East Germantown Area - main view

About the Property

Convenient Location and Comfortable Amenities

Located near Memphis's business district, Hampton Inn & Suites Memphis East- Shady Grove offers easy access to corporate offices and Interstate 240. The hotel provides a comfortable stay with an outdoor pool, modern fitness center, and free morning breakfast for guests.

Nearby Attractions and Activities

Surrounded by attractions, guests can explore Graceland, enjoy championship golf courses, visit museums, theaters, and shopping venues - all just minutes away from the hotel.

Dining Options and Services

Guests can indulge in evening room service from Frank Gristanti's Italian Restaurant, conveniently available at the hotel. Enjoy a variety of dining options and services during your stay at Shady Grove Hampton Inn Memphis.

Book your stay now for a memorable experience at Hampton Inn & Suites Memphis East- Shady Grove.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Sep 15, 2026 until Sat, May 29, 2027 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with King Bed - Non-Smoking - Photo 1
King Room with King Bed - Non-Smoking - Photo 2
King Room with King Bed - Non-Smoking - Photo 3
King Room with King Bed - Non-Smoking - Photo 4
King Room with King Bed - Non-Smoking - Photo 5
King Room with King Bed - Non-Smoking - Photo 6
King Room with King Bed - Non-Smoking - Photo 7
King Room with King Bed - Non-Smoking - Photo 8
1/8

King Room with King Bed - Non-Smoking

This room features a table with a mirror outside and inside the bathroom. A desk and small refrigerator are also included.

39 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Room with 1 King Bed and Tub - Mobility Accessible Non-Smoking

Non-refundable
Breakfast Included
20% OFF$264.94

$211.95

Includes taxes & fees
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 1
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 2
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 3
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 4
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 5
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 6
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 7
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 8
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 9
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 10
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 11
One-Bedroom King Suite with Kitchen - Non-Smoking - Photo 12
1/12

One-Bedroom King Suite with Kitchen - Non-Smoking

This spacious suite features a kitchenette, separate seating area, and sofa bed. A cable TV is also included.

47 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

One-Bedroom King Suite With Kitchen-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$284.15

$227.32

Includes taxes & fees
Room with Two Queen Beds - Non-Smoking - Photo 1
Room with Two Queen Beds - Non-Smoking - Photo 2
Room with Two Queen Beds - Non-Smoking - Photo 3
Room with Two Queen Beds - Non-Smoking - Photo 4
Room with Two Queen Beds - Non-Smoking - Photo 5
Room with Two Queen Beds - Non-Smoking - Photo 6
Room with Two Queen Beds - Non-Smoking - Photo 7
Room with Two Queen Beds - Non-Smoking - Photo 8
Room with Two Queen Beds - Non-Smoking - Photo 9
Room with Two Queen Beds - Non-Smoking - Photo 10
1/10

Room with Two Queen Beds - Non-Smoking

This room features a table with a mirror outside and inside the bathroom. A desk and small refrigerator are also included.

39 sqm
Sleeps 5
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Two Queen Room

Non-refundable
Breakfast Included
20% OFF$271.34

$217.07

Includes taxes & fees
King Room - Mobility Access/Non-Smoking - Photo 1
King Room - Mobility Access/Non-Smoking - Photo 2
King Room - Mobility Access/Non-Smoking - Photo 3
King Room - Mobility Access/Non-Smoking - Photo 4
King Room - Mobility Access/Non-Smoking - Photo 5
King Room - Mobility Access/Non-Smoking - Photo 6
King Room - Mobility Access/Non-Smoking - Photo 7
1/7

King Room - Mobility Access/Non-Smoking

This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Mobility Access King Room with Roll In Shower

Non-refundable
Breakfast Included
20% OFF$264.94

$211.95

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking - Photo 5
1/5

Queen Room with Two Queen Beds - Hearing Access/Non-Smoking

This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Hearing Accessible Room With Two Queen Beds-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$271.34

$217.07

Includes taxes & fees
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 1
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 2
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 3
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 4
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 5
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 6
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 7
Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking - Photo 8
1/8

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

1 King BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Roll-in shower width (inches): 50Need to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 KING MOBILITY ACCESS ROLL IN SHOWER NOSMOK

Non-refundable
Breakfast Included
20% OFF$301.63

$241.3

Includes taxes & fees
Room, 1 Double Bed, Non Smoking - Photo 1
Room, 1 Double Bed, Non Smoking - Photo 2
Room, 1 Double Bed, Non Smoking - Photo 3
Room, 1 Double Bed, Non Smoking - Photo 4
1/4

Room, 1 Double Bed, Non Smoking

1 Double BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Double Room

Non-refundable
Breakfast Included
20% OFF$258.53

$206.82

Includes taxes & fees
Room, 1 King Bed, Refrigerator & Microwave (Wet bar) - Photo 1
Room, 1 King Bed, Refrigerator & Microwave (Wet bar) - Photo 2
Room, 1 King Bed, Refrigerator & Microwave (Wet bar) - Photo 3
Room, 1 King Bed, Refrigerator & Microwave (Wet bar) - Photo 4
Room, 1 King Bed, Refrigerator & Microwave (Wet bar) - Photo 5
1/5

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

1 King BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, microwave, coffee/tea maker, and room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 King Room With Sofabed, Microwave, Fridge And Wet Bar-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$284.15

$227.32

Includes taxes & fees
Suite, 2 Queen Beds, Kitchen - Photo 1
Suite, 2 Queen Beds, Kitchen - Photo 2
Suite, 2 Queen Beds, Kitchen - Photo 3
Suite, 2 Queen Beds, Kitchen - Photo 4
Suite, 2 Queen Beds, Kitchen - Photo 5
Suite, 2 Queen Beds, Kitchen - Photo 6
Suite, 2 Queen Beds, Kitchen - Photo 7
1/7

Suite, 2 Queen Beds, Kitchen

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Kitchen with refrigerator and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 5
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Two Queen Beds Kitchen Suite

Non-refundable
Breakfast Included
20% OFF$316.18

$252.94

Includes taxes & fees
Suite, 1 King Bed, Accessible, Non Smoking - Photo 1
Suite, 1 King Bed, Accessible, Non Smoking - Photo 2
Suite, 1 King Bed, Accessible, Non Smoking - Photo 3
Suite, 1 King Bed, Accessible, Non Smoking - Photo 4
Suite, 1 King Bed, Accessible, Non Smoking - Photo 5
Suite, 1 King Bed, Accessible, Non Smoking - Photo 6
1/6

Suite, 1 King Bed, Accessible, Non Smoking

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Mobility Access King Suite with Tub

Non-refundable
Breakfast Included
20% OFF$284.15

$227.32

Includes taxes & fees
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 1
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 2
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 3
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 4
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 5
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 6
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 7
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 8
Suite, 1 King Bed, Kitchen, Non-Smoking - Photo 9
1/9

Suite, 1 King Bed, Kitchen, Non-Smoking

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 5
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 king bed 1 bdrm suite w/ kitchen nonsmoking

Non-refundable
Breakfast Included
20% OFF$343.41

$274.73

Includes taxes & fees
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 1
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 2
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 3
Room, 2 Queen Beds, Accessible, Non Smoking - Photo 4
1/4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Mobility Access Two Queen Room with Tub

Non-refundable
Breakfast Included
20% OFF$271.34

$217.07

Includes taxes & fees

Guest Reviews

7.9
Very Good150 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.9
Service8.8
Location8.9
Room Quality6.8
Amenities7.3
Value for Money8.8
Food and Beverage8.4
Overall Experience7.3

Select topics to read reviews

J
Jennifer
Verified booking
partner
Standard Room
Stayed in Jun 27, 2025

"Good"

6.0

We stayed in a king suite. The kitchen floor and table had something sticky. Microwave did not work.

Helpful?
G
Ginger
Verified booking
partner
Standard Room
Stayed in Jun 24, 2025

"Exceptional"

10.0

We had an excellent experience at Hampton Inn and suites Memphis East Germantown. The entire hotel, including our room was very clean and comfortable. The hotel was decorated in an up-to-date manner with all modern amenities. The staff, especially Kay, at the front desk was extremely friendly and helpful. We would highly recommend this hotel and would stay there again.

Helpful?
J
john
Verified booking
Standard Room
Stayed in Jun 23, 2025

"Exceptional"

10.0

Excellent service

Helpful?
V
Valachia
Verified booking
family
Standard Room
Stayed in Jun 21, 2025

"Exceptional"

10.0

Great spot, room was awesome

Helpful?
B
Barrett
Verified booking
friends
Standard Room
Stayed in Jun 18, 2025

"Exceptional"

10.0

Is about 1 year old since the renovation. Very nice.

Helpful?
L
Leigh-Ann
Verified booking
Standard Room
Stayed in Jun 17, 2025

"Exceptional"

10.0

Kay at the front desk provided excellent efficient service she was very polite and professional and provided excellent customer service. Should our travels find us back in Germantown we will be back to stay.

Helpful?
D
Dawn
Verified booking
family
Standard Room
Stayed in Jun 16, 2025

"Exceptional"

10.0

Nice area ,clean room

Helpful?
S
shanes756usUS
Verified booking
Family
Standard Room
Stayed in Jun 14, 2025

"Unpleasant and Uninterested in the Customer"

4.0

Disappointing across the board. > Check in person completely uninterested in helping us get two rooms even on the same floor.. doesn't even check just says no. This when checking in at 4pm with a multi-floor hotel. > Asked where carts are, the kid at the desk can't even look or talk, just waves his hand in some random motion. Second request, finally speaks and answer is "I don't know" > Room out of soap, go downstairs and ask front desk for soap, answer is I'll have some soap brought up tomorrow. Uhh ... hello I need soap tonight, not tomorrow. Have to get some from second room. > Parking horrible. Handicap spots all full . Ones WAY in back, the door right there in back is permanent locked, even with key. SAVE THE DRAMA... go somewhere that cares about your business, who has time for miserable Employees..

Helpful?
R
RandaShay
Verified booking
family
Standard Room
Stayed in Jun 10, 2025

"Exceptional"

10.0

The staff was courteous and accommodating. The room, halls and facility were clean, quiet and comfortable. The breakfast was a plus.

Helpful?
L
Lemuel
Verified booking
partner
Standard Room
Stayed in Jun 9, 2025

"Excellent"

8.0

Love the area my room was decent. Check in was a let down. Non-friendly and subpar communication with initial staff member that checked me in. It was my first time at the property and she was not helpful. She didn’t even point me in the direction of my room or explained to me how the property gate worked.

Helpful?
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