Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG

A little out dated, but was clean and comfortable.

overall i would stay again. The staff was professional and attentive. The room was mostly clean it's just that the hotel is dated and needs refurbishment. I liked how quiet it was.

Everything went very smooth. Staff was very Friendly, room was clean. Breakfast was very good and kept very stocked and cleaned. I would stay there again next time in Fort Worth.

Our room had a terrible musky odor and the bathroom was in poor condition. We were put in a handicap accessible room which we did not request and the bathroom floor appeared to have dirty glue or caulking all over the tile. The caulking around the shower was very messy. The air conditioner in our room was very noisy and rattled really bad when it would kick on. Very disappointing quality for a Holiday Inn.

The only thing I noticed when I walked in the room was a dead black cricket which stayed underneath the bathroom sink. The next day the maid refreshed my room but, didn’t sweep the cricket. I did find a nice young lady maid and she quickly got rid of it. Everything else was wonderful including the staff and breakfast.

No electricity to home. 100°+ outside. Needed a cool place to sleep.

Disappointed in the amenities. There was only 3 pod of coffee and we each drink two cups. There was only bar of soap for both the sink and bathing. I had to keep move it from one location to another. There were only two bath towels and with my partner having long hair another bath towel was needed. The toilet paper was soo thin that you had to use twice the normal amount.

Very poorly maintained, checking was delayed for an hour late around 4:30 pm, horrible breakfast and rooms had a weird smell

This hotel is filthy not clean at all and looks very old. Not safe ppl walking around coming up to you asking for money walking around our vehicles. The pool wasn't open it was horrible with green nasty algae. Our room tho was clean. Staff friendly

The staff was helpful enough but the room was terrible; tub faucet leaked, tile grout had failed and tiles were loose, wallpaper peeled from humidity and stapled back down with large staples. Room curtains wouldn’t close all of the way. Room furniture was old and outdated (table legs were loose and wobbled).