Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG

Water faucet in tub would be hot at times and cold at others. Needs fixed! Htg/cooling unit made so much noise when it came on at night we couldn’t sleep. Nothing but sweetened creamers for coffee and some of us are diabetic. Girl at front desk when we checked in was very nice and helpful. We have stayed at this HI so many times but plan to check out other nearby hotels for the future.

This hotel is well below the standard we expected for a Holiday Inn Express.

The handle on toilet had to be held while it tried to flush took a while and handle should be replaced, the toilet ran all the time so might want to fix that as well, Area where prior water damage to ceiling in bathroom was repaired is very noticeable and was not a professional repair. Door to elevator in lobby needs to be repainted as there is a huge scratch on it. The hot water is the shower is dangerously hot. better keep knob more towards cold side or you will get burned, couple of burned-out light bulbs in room. Breakfast buffet was not very good. The best thing on buffet was prepackaged blueberry muffins. The cinnamon rolls in the pictures look great but in reality, they are very hard and dry. worst cinnamon Rolls I ever had

AC to noisy. Cant even sleep

This property is old and rooms are run down with old and even dirty furniture. I didn't want to sit on the coach as it has stains all over it. Super gross! First room we get unpacked and then find the toilet doesn't work. So at night in PJs get moved to another room. Pull back the bed comforter and find hair and a dirty spot. Not clean. Poorly run. Old property. This place hurts the Holiday Inn brand.

The location was great and the staff was very nice. The bathroom was a little run down but otherwise great.

1st room was dirty and bed had blood stains, moved 2nd room found condoms wrap used and room was never done while my stay towels where dirty. Bad experience

It was definitely ok, I enjoyed my stay there!

This hotel needs an refresh. The hallways smell musty and it is ststing to look a little run down inside. The bathtub in my room had no nonslip making it challenging stepping in and out. The bathroom door was leveled correctly and the bottom edge got hung up on the floor when you tried to close it. I stayed there about 3 or 4 years ago and it was in a lot better shape. I normally choose Holiday Inn Expresses in my travels because they are clean and well maintained. I was a little disappointed in this one.

Tile cracked. Wallpaper cracked. Shower curtain wouldn’t close. One SMALL bar of soap. Bed frame stuck out. Wife tripped on it. Worst thing was a roach in the bed. Had to ask for coffee to be made. Ran out of bacon and eggs for breakfast.