Hampton Inn Newport News-Yorktown

We just stayed 3 nights on a family road trip. The location is great, lots of options for eating & shopping for necessities. The staff is friendly & helpful. This is an older Hampton Inn. Usually you have 3 pegs/ hooks in the entryway but not here. The soap & lotion dispensers are on the upper right of the vanity, not good if there are 2 people setting out cosmetic bags travel kits on both sides. The ice maker on our floor was broken. My husband had to go to the 4th floor. There is only 1 washer/1 dryer for all 5 floors. You have to download an app PayRange to use them. There are 2 elevators. Housekeeping is every other day. The rooms are clean/well kept. Outside there are 2 “ stands” that are supposed to have flowers in them, but apparently the manager isn’t into such niceties. Breakfast was perfectly adequate - waffle maker/scrambled eggs/ potatoes/ sausage patties or sliced smoked sausage/ danish.

The bed was comfortable, room was clean. Gym is small but had necessities. Staff was kind

The room was clean and comfortable. Staff was great, polite, professional and kind.

The toilet in our room made a really loud noise when flushing and had to hit the bottom twice.

Great spot. Very clean and very friendly staff. Beds were very comfortable and the bathroom was immaculate. Management has done a very good job with this facility. I will stay at this hotel every time I am in the area as long as they have availability.

There was nothing I did not like about this facility. Everything was great.

It was a well run hotel with superior bedding. Sunday's manager was a superior employee who cheerfully provided services and recommendations beyond all expectations..

It was difficult to find even with a gps. The toilet in the room was way too low to the floor. I needed help to get up from using it.