Holiday Inn Express Milwaukee - West Medical Center by IHG

Staff and the comfort of the beds.

Toilet set was broke and a lampshade- staff was notified as soon as we checked in.

Great breakfast! The rooms could be cleaner.

great service and excellent breakfast

This hotel was filthy. The carpet in the hallway and the elevator on the way to our room should have been the red flag. Our room was disgusting. The carpet in the room had a giant wet spot in the middle of the room upon arrival and the room smelled of mildew and musty. The bathroom was disgusting the shower did not appear to be cleaned there was hair and filth in the shower. Our sliding glass door to a balcony would not close/latch or lock all the way, we heard loud freeway noise all night. Had we not arrived at 11pm and prepaid through booking we would have found other arrangements instead of spending one night. We checked out the next morning and found other arrangements for our next 2 nights. Booking refunded for the 2 nights after 4 weeks and numerous time consuming phone calls.

The beds were comfortable

Had to switch rooms due to plumbing issues and the tub drain was full of lime scale.

Location

A/C unit had to call front to work on trip switch to get it working. Some water was standing in the shower. Very small tight bathroom. TV’s while high def were rather small and dated.

The room was very nice and clean. The parking is a little tight if you have a truck.

Very friendly staff. Clean rooms.

The first 2 rooms they gave us were awful. Water leaking in the bathroom into the entryway in 1 and the ceiling falling down in the other. The 3rd room we stayed in, it was safe and clean but definitely needs sprucing up. No drain plugs in the sink or tub. Carpet filthy. Hallway carpet filthy, many areas looked to have water leaks recently. The lady that checked us in didn't know how to do it, called someone on the phone to get their passes. Breakfast was decent and fresh. Exposed electrical outlet tripping hazard near a couch in the lobby. The pictures look like they took it about 10 years ago compared to current condition. Quiet rooms. Excellent water pressure in the shower