Hawthorn Extended Stay by Wyndham Conyers

It was a nice place, rooms are comfortable and staff are welcoming

Love the property

I liked the parking availability I didn't like the hotel because of the bugs

Not as advertised. No pool. Dirty towels. The whole place is under construction and smells of marijuana. Stomping on the ceiling. Balcony view of construction workers throwing shingles off the roof. Good thing... Hot shower and soft bed. Website should say under contruction. We drove 7 hours to stay there after a long day and I didnt really get to relax.

I did not like the smell of drugs on the second floor, plus construction work going on was unnotified.

Decent price

Room was half renovated, lack of towels, no hairdryer even when we asked numerous times. No limited breakfast or coffee available although it is advertized on line. Staff claimed covid restrictions but did not wear masks. Under renovation which was not disclosed. Common area were filthy.

The hotel itself was ok but was being renovated so no amenities were available. Room was nice for price but the overwhelming smell of weed from the next room destroyed that.

There were so many disappointments regarding this stay. While the exterior of the hotel gives you the impression of a well maintained hotel, the inside did not. The hallway to my third floor room had a vey pungent fish odor. Inside my room, there were 2’ size patches of white putty with no attempt to cover with green paint.It looked like a war zone. There were black shelled bugs running around the bathroom and there was only 1 bar of soap to be used in the sink and the shower. I had a room with the door to your neighbor and the sound travelled through that door like it was tissue paper. My neighbor apparently came with her family, as they had more than one room. She fought with a female friend and kicked her out at 11:00 and then fought with a male until 3:00. The sounds of foul language, doors slamming non stop, blaring tv and conversations in the hallway were too much. I attempted to call the front desk around 2:00 but guess what, the hotel phones were not operating, I was not even able to call the front desk from my cell phone as it rang and rang and no one answered. This room was paid with rewards but the hotel managed to charge my credit card full price two days later for a penalty fee which when hotels.com ask them what the penalty was for they could not give them a good reason. I am currently waiting for a refund for the unwarranted charge.

The room was in terrible shape. The service was slow and the beds were big mattress on a cot frame and very uncomfortable. The sink had Backflow and the shower rod was falling down.