Sheraton Rhodes Resort

It was a very peaceful and comfortable hotel in every way. The staff were very kind and friendly. The fitness center was sufficient, and we were very pleased that it was open 24/7. Overall, we were so satisfied that we extended our stay by two days. We definitely recommend it!

The spa was a bit small and inadequate, so it might not meet your expectations if you’re looking for a full spa hotel.

Schöne und gepflegte Anlage Grosszügige Zimmer, bequeme Betten Nähe Altstadt , Bushaltestelle direkt vor dem Hotel

Frühstücks - und Abendbuffet entspricht nicht einem 5* Hotel Speisen teilweise kalt; Personal vor allem Abends etwas überfordert , teilweise chaotisch aber mehr von den Gästen verursacht Digitalisierung bei den Bestellungen usw wäre sicherlich förderlich

Overview - This is a 5 star hotel on paper. It seems it has done the bear minimum to meet the standard required. But there are no little touches of luxury or anything outstanding to make it shine. No bathrobes in rooms, no drink included with your evening meal, Only Demitri and Georgio ( I think that was there names) in the restaurant made any attempt at exchanging pleasantries with you and they were always laughing and interacting with guests. There was a power cut one day, yet no information was given by staff as to the fact that there was no hot food for breakfast including toast. How long it was going last etc. Also there was talk of a strike which would have effected the airports and buses but again no mention of this. Providing information for guest are the things that I would expect of a top branded hotel. Location - Just under an hour from the airport. Hour and half walk into Rhodes town along the beach or public bus (stop right outside hotel) takes about half hour. The bus is really easy just catch the one that says city centre (cost 2.50 Euros Adult on bus from bus kiosk in town 1.80) You catch the bus back from the same place. The return bus gets busy at around 3/4pm with pick up from some of the other hotels (staff finishing their shift). Reception has a timetable ( which again only found out after enquiring about the bus stop, nice if this was given to us upon arrival) Beach/pools - Easy to get to the beach using the underpass -plenty of loungers, bar and toilets. It can be windy. The pool area always had loungers available around the big main pool in the afternoon. The kids pool and one next to it does get busy. The pool entertainment can be loud. Rooms - They are tired looking and have huge black marks all over the floor. Spacious and the bathroom was clean. We had a pool facing room which got the sun late afternoon. Beds very comfortable with two types of pillows. Food, drink - Food was ok with a good choice in the buffet. Did not eat in the others as the menus I found unappealing. I have a seafood intolerance but I found the buffet had something to eat each night. Drinks were expensive even for a 5 star hotel. On one night the pasta was cold and horrible and the last night the staple Pasta and bolognaise (which was there every evening) was tasteless. Improvements - Restaurant - Separate dishes more with zones for meat, fish and veg (for those who have allergies). Drinks better value, as most people only had soft drinks which were the cheapest. If prices were more reasonable more people would order more drinks. More information displayed and communicated to guests. Some display boards at the restaurant entrance and by the lifts would be helpful. Reception evening staff to be more accommodating, helpful. Treat all guests the same. As I noticed when we were leaving reception staff in early evening were giving lots of information to new arrivals - which is something we did not get (only the key and direction to our room)

הכל היה מושלם

מלון נקי, צוות אדיב, אוכל מצויין חוויה נעימה וטובה מאוד נשמח לחזור

החדרים גדולים, נקיים, נוף מושלם ארוחת בוקר נהדרת יש במלון כמה בריכות, כשהיינו היה קר ויש בריכה מחוממת נהדרת וסגורה לילדים יש צוות בידור נחמד מאוד

הזרם במקלחת חלש

The hotel is beautiful and very pleasant, with high-quality facilities and a great location close to the beach. The staff were very friendly and helpful, and the food was varied and tasty.

We emailed the hotel and also sent a message through Booking a few days before our arrival to request an early check-in, as we were coming from far away. Unfortunately, we didn’t receive any reply. Eventually, we were allowed to check in a little bit earlier, which was nice, but it would have been great to get a response beforehand so we could plan accordingly. We booked a package that included breakfast and dinner. The breakfast was excellent, but during dinner, no drinks were provided at all (not even water) and has had to be purchased separately. That was a bit disappointing, especially since breakfast included free drinks.

I stayed in Sheraton Rhodos for 5 days. Great place to stay and to relaxed. In october the hotel was full booked. The breakfast and diner was great . The service was excellent. All the personel and for me Dimitri was the guy who know what service is. His kindness, attention, the way he serve. I love the way he served me every morning and evening. Thanks to him and the others personel, I enjoyed my stay. The hotel is a good stay for. The beds were good, cleaning was good. You have a lounge area and a pool nearby for the qiuet moments. Overall a good stay for couple stays. Supermakt in walking distance. Busstop in front of the hotel for a ride to the old town. Or walking appr. 30 min.