Sheraton Rhodes Resort

overall, a good short trip after a week sailing. The bed was so comfortable and the room was exactly what was needed. We were upgraded to a Seaview which was stunning. But what let it down was Service. Some really lovely friendly staff but no clue on how to deal with little hiccups. A couple of issues that were not significant arose at dinner. What you would expect from any decent hotel, especially a Sheraton would be to be comped some drinks or given a small gesture to make up for the problem. We got an apology but no other gesture which was surprising and disappointing. it was also very busy and at times is very noisy around the pool.

Location ,the size of the hotel, room cleaning

Elevators are slow, the hotel passed renovation but it still fill old, the morning breakfast is a mess it’s hard to find place to eat, a lot of stress next to the food position needs reorganization

We had a week at the beginning of October - half board - and overall enjoyed our week, and the facilities .. pool, private beach, sauna etc were all good. BUT it may be useful to share our mixed experiences. The room (Panoramic View) was fine, a balcony and nicely enough equipped. BUT the bed was a king size (actually 2 zip-linked singles) and the bottom sheets weren't big enough, they didn't tuck under the mattress so wrinkled through the night and the bedding was really noisy!! The buffet dining was ok. The breakfast was plentiful, loads of choice and on the whole very good. BUT there was a conference there for a few days and the restaurant was sometimes hectic to say the least ... on one occasion we were queuing for ten minutes before we could get in. Dinner choices were also wide ranging, from salads to very nice cake/ pastries and other dessert options BUT hot selections were generally tepid if not actually cold. And a minor issue but a bit irritating, the hotel is on 12 levels but lifts only work for half of those 12 - 6 and 7 -0. So going from our 12th floor room to the pools/beach and the local restaurants and bars ( all at floor 1) meant a 2 lift trip.

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The Rooms are very clean and tidy, the outside areas are very good in fact it's a lovely hotel, my only criticism is meal timings. Breakfast is a bit of a challenge to find a table and is very busy but the food on offer is excellent. The other criticism is the price of the drinks at the bar. Very very expensive I'd advise going to a local shop and buying in you will save a fortune.

Loved everything. The staff were amazing especially Eleni. The staff was so friendly The hotel was luxurious and it was the definition of 5 star.

No issues

Ocean view a must.Buffet is amazing.Overall great place to stay.