Courtyard by Marriott Portland North

Pool area could use a deep cleaning

it was a convenient location for why we were there :)

What I disliked the most was how rude all but one employee was. The housekeeper was lovely. All of the receptionists were rude, some not even bothering with eye contact. Rude tones. Rude comments. Defensiveness. I can't think of a time I was treated with so little (as in ZERO) courtesy and positive customer service. The room was fine. Clean enough, though there were hairs on the walls of the shower. I'm guessing part of that is because the shower heads are old and affixed in place. Hard to spray down the walls - or the body - with style of shower head. The second most egregious issue was that I specifically paid for breakfast to be included and the "receptionist" at the time said we didn't. It was a lie and cost me money. The blessing was that we went somewhere else for breakfast and never looked back at the dingy dump that is this hotel. So disappointing for a Marriott property. I will definitely rethink my attitude towards Marriott. No automatic positive regard anymore. Dump. Do not stay here unless you absolutely cannot afford something better.

Bed was very comfortable and room was clean. Even though the hotel seemed to be full of golfers, the atmosphere was very quiet. It would be nice to have complimentary tea and coffee in the reception area as in other Marriott Courtyard hotels that we have stayed in. The only tea pods available were green tea, but black tea would have been nice.

Beautiful view, friendly staff. Good food on site but just 1 restaurant within walking distance otherwise. Property’s highlight is the patio and fireplace, rooms were clean and bed was comfortable. Weird detail but the sink in the room had a facet that barely stuck out so it was impossible to wash your hands without water getting on the back counter. Not a big deal, just an odd (and memorable) choice.

Good night stay

Unfortunately as a Hilton girly I'm used to breakfast but they just had a small cafe kind of thing also my shower doors weren't closing properly but overall it was decent quiet located well and friendly staff

Staff was slow. There was no front desk staff at all from time to time. Restaurant staff are excellent.

The shower was not properly cleaned- there was hair on the floor