Homewood Suites by Hilton Boston/Billerica

I felt at home. The room is cozy.

Nous avons passé cinq jours dans cet hôtel. La chambre est spacieuse. Le lieu est calme et il y a un parking. Le fait d'avoir une cuisine (plaque de cuisson, frigidaire, micro onde et ustensiles) nous a permis de préparer nos repas du soir. Il y a un supermarché très bien à 5 minutes (wegmans). La moquette mériterait d'être rafraichie. J'avais lu des critiques sur le petit déjeuner qui ne semblait pas à la hauteur. Alors sauf si vous avez l'habitude de manger des trucs exceptionnels chez vous, il est plus que correct et copieux. Pour ceux qui veulent visiter Boston nous conseillons le parking Alewife à 20 minutes. Il coute 9 dollars la journée la semaine et 3 dollars la fin de semaine. Il est situé sur la station de métro (ligne rouge) qui vous emmène dans le centre ville (20 minutes de métro). Du coup pas de stresse dans les embouteillages.

Wonderful spot - excellent value

Lovely place , would book again !

Large room with kitchenette, that was a surprise to us. Pool was good and the office printer works. Only sad part not sure if they didn’t expect these many people but breakfast was a nightmare. Kids had breakfast without forks (in washing machine), completely ran out of food before 9am. I had some billing issue but not this specific hotel problem, more like their whole hotel system. In general with price and service, if I ever do another road trip and go thru the down, will stay here again!

Do not stay here! Bugs in the room, light shining through the room door, clogged shower, broken toilet. The place is old and dirty. I won’t stay here again

Great

Check in was easy and front gal was super helpful. You are about 8 minutes to the mall, tons of shopping and dining options and I95!

My stay at the hotel was a very disappointing experience for both me and my family. We were there to celebrate my birthday, but unfortunately, things went wrong from the first night. The bathroom toilet kept flushing continuously throughout the night, making it impossible for my husband and me to sleep. We even had to take Motrin because the constant noise gave us headaches. I called the front desk and spoke with a staff member named Stephanie. She told me that no maintenance staff was available at the time but that she would place a work order. Later that night, when the noise became unbearable, my husband went down to speak with her in person. Shockingly, he found her asleep on the lobby couch. She repeated the same response, showing no real concern for the issue. The next morning, I contacted customer service, but they had no record of my complaint. The front desk staff on duty also confirmed that no work order had been placed. It was clear to us that our concerns were not taken seriously. The Orbitz has asked me to leave a review, and I feel it’s only fair to share our honest experience. Unfortunately, this stay was not what we expected, and it left us very disappointed.

We liked the proximity to local stores and highways. Parking was good. Staff was helpful, letting us know about the Wednesday night social. Husband wasn’t crazy about the food for breakfast. Over cooked oatmeal was awful. Really good English muffins. No waffles, pancakes or drink machines, pitchers of juice instead. The pool was too cold for us and seemed murky as well. The property was clean. Housekeeping got messed up a couple times leaving us on our own to get towels and toilet paper. We did really like all the house keepers though, friendly and hard working. The internet was reliable. This property is a good choice if you need to be close to Lahey Hospital.