Holiday Inn Express Hotel & Suites Cleveland-Streetsboro by IHG

Very nice staff. Very convenient off of I80. Don’t have the news on the TV in the lounge; it is very polarizing in today’s civil divide.

Shower was fantastic Staff courteous

Location was central to hiking and biking trails that were about 10 miles away.

Mattress was hard.

Loved t location Staff was very helpful and courteous. Rooms were very comfortable. The pool was in horrible shape Film on t surface and green mold on t steps I let t front desk know… she said she was sorry but that it was cleaned every week… Clearly she should have looked at it and called t pool company to clean it … it truly was disgusting… I wouldn’t get in and no way I would let my gkids in it.

Breakfast was delicious and had ample grain-free options. The beds were comfortable. The room was clean and tidy. The front desk was friendly and helpful. The air conditioning was nice and cold. Overall, we enjoyed our stay at this hotel and would consider staying here again in the future.

The only negative experience was that there were adults drinking alcohol, vaping, and playing loud music on their phone in the pool room during swim hours. My kids (18 and 11) left the pool a bit early due to feeling uncomfortable. We didn't end up feeling it was a big enough deal to complain to the front desk about it. I think it's likely they would've done something about it, so this single negative experience would not prevent us from staying here again.

Excellent and quick check-in. The room was flexible due to the need for extra kids. I would stay here again. The pool needs a tiny tidy-up, but other than having it entirely to ourselves, it was wonderful.

The pool was dirty (cloudy, had a film across the top of the water, dead bugs) and had mud all over the floor around it. The pool bathroom had wet wadded up toilet paper all over the floor, so clearly no one was on duty to be cleaning up. The room itself had mud in the shower and beer/something yellow splattered up the wall by the trashcan and I killed three bugs in the kitchenette area. The pillows were all different, lumpy and not quality pillows like at every other Holiday Inn I’ve stayed at. Worst yet, the breakfast was inexcusable and not edible (picture included). The elevator was broken. This was honestly a horrible stay. The only good part was that both check in ladies were friendly and professional, and the remodeled rooms were beautiful to look at. I would never come back to this location, and I never leave bad reviews.

Only 1 day it wasn't clean. The food was not as good or fresh like other Holiday Express. No sugar free or gluten free items. The king size bed was way too soft, maybe worn out. We woke up with very sore backs. I didn't ask for another room because i thought they all would be the same. I wanted to change hotels, but we have used Holiday for years. Also stayed there in streetsboro before.

Desk clerk was horrible, room smelled like Cigarette smoke. Building , horrible odor.