Hampton Inn Sidney

I'm not sure why this hotel has received negative reviews lately as we had a fine stay for a night. The common areas and the hallways have been recently renovated. The pool was closed for renovation when we were there. Yes, the rooms are a bit shabby and worn with few wall decorations. The grille on the air conditioner was partially off. But the bed was comfortable and the room was quiet. It's far enough from the highway that we heard no road noise. It was a treat to open the curtains in the morning and see a bucolic farm scene. The check in and breakfast staff were friendly and helpful. But the best reason of all for staying was the price that night was about 40% of similar hotes in Dayton, our ultimate destination. By driving an extra 45 minutes in the morning, we saved well over $100. We would stay here again.

Pros: Good breakfast variety, Room was a nice size, Hot water for showering, Staff was friendly Con: None

I rarely write reviews, but my stay at the Hampton was disappointing enough to warrant one. From the moment I arrived, the experience was far below expectations. The first room I was assigned had a stained tub, dirty carpet, and a visibly soiled upholstered chair. I immediately requested to be moved. The second room was cleaner in appearance, but the problems continued. The bed was incredibly uncomfortable, and the bedding was so thin it offered no warmth. When I turned on the heater, it emitted a strong burning smell that made me fear it could catch fire, so I had to turn it off. I ended up purchasing a blanket from a nearby store just to stay warm. The sheets also had an unpleasant smell. The in-room phone had no directory or instructions—no indication of how to reach the front desk or reference my room number. The TV only worked if you pressed both the side power button and the remote at the same time. The lobby had an unpleasant odor that hit as soon as you walked through the doors. The elevators were also painfully slow, adding to the frustration. I attempted to update the card on file and experienced even more issues. No one answered the front desk phone, and the online live chat went unanswered. When I finally reached someone, the staff member seemed confused about how to update the payment info but said they would figure it out. Upon check-out, I received a receipt that simply said “Paid” without listing which card had been charged. My gut told me something wasn’t right, so I checked both of my accounts—sure enough, both cards had been charged. I had to call the hotel again to request a refund and was told it would be processed in 2–3 days. This was by far the worst hotel experience I’ve had. Between the cleanliness issues, lack of basic comfort, poor communication, billing errors, and the general state of the facility, I cannot in good conscience recommend this hotel to anyone. If an option for zero stars, that would be a more fitting option.

My husband hurt himself before we left Illinois. When we checked in he was on crutches and I’m disabled and can’t walk far. The lady at check-in gave us a VERY close room. What a relief. It was also handicap accessible so it was easier for him to get in and out of the shower. The shower was ABSOLUTELY BEAUTIFUL.. and everything was clean. The refrigerator was dirty though. But not as important to me..

Great staff