Camino Real Zaashila Huatulco

We stayed 5 nights, and booked our reservation in Dec 2024. We noticed that Expedia was advertising the room rate much cheaper and including breakfast during the time of our stay. I inquired at the front desk if the hotel would release the reservation without a charge and we could rebook under the much cheaper rate. The front desk staff agreed, so I called Expedia to have them release the reservation. After an hour on the phone with Expedia and near the end of the call, the front desk staff changed their minds and would not release the room without charging us for the remaining 4 nights. They also said they couldn’t do anything about including breakfast with our reservation. We ended up spending much more for our reservation and had to purchase breakfast, which is a steap amount of pesos per person. Also…. The hotel cleaning staff were also very pushy and woke me up on 2 occasions when I had the do not disturb sign on my door. The beach surf was rough all 5 days of our stay, so we had to leave to go to different calmer beaches Overall, I feel like there is much better value in other resorts in the area.

Excellent hotel, the architecture is beautiful, the room and common areas are very clean, the staff is very helpful, the gym is very equipped compared to other hotels in the area, I fully recommend this hotel. Although they don't have a meal plan and prices of meals are high for my budget so we had to go out for breakfast and other meals

They only thing they have is a beautiful view and nice pool. The room was pretty run down. Furniture was old, inside and on patio. We had a leak in our roof. Our room didnt even come with towels. They do not provide a coffee maker. You can request one but it only comes with one regular and one decaf pods. You have pay for more. They have a coffee shop there but it doesnt open until 9. For a five star, expensive and non all-inclusive resort we were extremely disappointed. We stayed there only because a family member was getting married there. Restaurant and bar is really expensive. Will not go back and do not recommend. Find somewhere that cares to make your well earned holiday a good time.

Hood

Everything was great!

Pool is awesome, beach and palapas very nice. Food is just ok.

Wonderful property with very quiet room. Pool was lovely. The beach was great for a short walk but was not good for swimming. Limited options for eating onsite. The breakfast buffet was very good but expensive, and the dinner menu was limited with some poor translation on the menu.

Beautiful architecture, rooms with a view and very spacious. The grounds pool beach magnificent. Food was expensive and could improve

El hotel es hermoso y se ve que ha sido remodelado recientemente. los alimentos de muy buena calidad. Toda la gente en general muy ambale y servicial. No había muchos huespedes lo cual tambien podria influir en esto último. 2 comentarios. La alberca presume de ser muy grande pero toda tiene la misma profrundiad (1.20 m). Lo cual la convierte en el mayor chapoteadero que conozco,. Aun asi agradable. Otra cosa.l El hotel no esta completamente adecuado para gente de 3A edad. Muchos escalones, pocas rampas, dificil acceso a playa. Algunos azulejos en los caminos estan totos. Mi cuñada que tiene 60 años se cayo sin consecuencias. Es un hotel ideal para el descanso. El acceso a buenos restaurantes no es tan caro mediante taxi. Volvería sin duda

We loved our stay in Camino Real. The site is beautiful. The room was spacious and clean. The staff courteous. The food is a little pricey but very good.