Camino Real Zaashila Huatulco

Unfriendly staff at the restaurant

Charming hotel with outstanding staff and service. The beach and views are second to none. Food and drinks are very good, though on the pricey side. Thankfully there are other local options close by. Quiet, clean, and relaxing. Would definitely recommend this hotel.

The hotel feels a bit older than what I expected, specially the room. The common areas are really good, but didn’t look as clean as they should, like the sunbeds and the pool floors. As for the service, we didn’t get towels in our room when we arrived and when they cleaned it the next day they forgot the towels again. We had a few extras in our hotel.com reservation that we never got, such as a bottle of wine and a surprise amenity.

Didn’t want to leave! Best resort I’ve been to in a long time. The views are stunning. The beach is private and very clean and well kept. The entire property shows attention to detail. The gym was excellent. I would have liked mats at the gym but it is very well equipped I was looking for a relaxing holiday and that is exactly what I got. The ONLY negative was you have to call room service to get ice and almost every time requested ice I had to call more than once. I always felt safe at the beach with the lifeguard on everyday. Well done Camino Real Zaashila!

The property is fine, my bad experience was with the amenities, no clean towels, no coffee, didn't change the sheets, water leak in the shower tub and the cap of the shower tube was broken.

We have been here in the past but it has been a few years. In the past, the staff was extremely nice,and so was the management this time. The girls at the reception desk were rude. They would roll their eyes. The food was not that good, but very expensive. Even the manager was rude when we tried to complain. We'll never go back there again. It also has become run down cracks everywhere, it's not like it used to be veey disappointed.

Pros:Excellent Pool. Cons: Food fair and expensive. No Happy Hour. Had 2 days without warm/hot water, finally fixed.

Hotel is great!

Property beautiful, great pool, and private beach service excellent. Breakfast buffet worth the price. The disapointment was the room inside did not reflect property, it was dated (old curtains), noisy AC with must/humid smell, TV with choppy casting, even hotels promo channel pixeled (I would not expect this from a Camino Real hotel) I would go back for what property offers, that superceeds the room, but room underwhelming

I like the hotel is clean, the pool was great, and we have the beach. the staff was very helpful all the time, this is the second time that we went there.