Fremont Marriott Silicon Valley

no microwave, laundary room is not convenient (the app is hard to use)

The staff was courteous and check-in was fast. The pool was great. I would definitely stay there again.

Rooms were clean, beds were comfortable. Very relaxing i enjoyed my stay. Breakfast was excellent and staff was friendly and attentive.

Next time as a courtesy, it would be nice to know if our room that we will be staying in is going to be right next-door to the laundry room. Our stay was quiet and pleasant for the most part, however we were woken up about 3 or 4 AM to the sound of slamming of washer and dryer doors next to us which caused the pictures in our room to shake and wake us up.

We couldn’t check on until 6:30

Sink was clogged, door doesn't shut all the way in our room, had to slam it every time we left or came in. The door didn't completely shut and we unknowingly slept with it unlocked all night!! To top it off our fridge only cooled to 45 degrees.... lol. Area is industrial, not the best vacation spot. Parking was limited and you are charged per day. Would not return.

I am a 1st Responder and booked this room to rest in between my long work shifts. I called the hotel a couple of days before and requested early check-in in and the staff member named Nick said that anytime after noon would be acceptable, but to call a couple of hours before, the day of to make sure. When I called the day of, the same guy, Nick, told me that there was no way I could check in early, and to call back later. When I told him I was a Bonboy member and a 1st responder, he mocked me, sounded irritated, and then hung up on me. I called another Marriott hotel right after and booked another reservation, and was allowed early check-in with no problem. Afterwards, I called back the Fremont Marriott and requested to speak to a manager. I was told by Nick that there was no manager on duty and shunted me to a voicemail. I left a message, but no one bothered to call me back. I am so disappointed with this hotel. I commute almost 2 1/2 hours one way to work, and stay at Marriott properties only, 3-4 times per month to rest and avoid having an accident. It's so sad how Nick didn't care about my overall well-being. The Pleasanton Marriott was further away from my Job in San Jose, but worth the drive, since they treated me like a human being with respect and consideration, which is not something that Nick is capable of, sadly!