Red Roof Inn Richmond, KY

Nothing. It was the worst experience that I have ever had. Place needs to ne shut down.

The staff the room tje accommodations. It was a trash hole

no breakfast, not clean, no towels

Room was very unsanitary. Bed sheets had stains all over them. Floors were filthy with dirt all over them. Room had a horrendous odor as if something died. Hallways were filthy, dark and also had a horrendous odor.

It was cheap.

Front desk staff spent too much time outside smoking. Ice machine on our level broken. Free breakfast was not on par with other hotels. You only have 1 room with a roll in shower in a hotel this size. Parking lot was dimly lit with one pole light out.

The website showed us a brand new hotel when we purchased the room. This is a total fraud as this hotel is old and not maintained. Posting fake pictures online is disturbing dishonesty.

Rooms were clean as was all the hotel

Staff did not have rooms ready. Was told it would be ready in 20 minutes. I went on to the room and no one was there. After going back and forth to the desk 3 times because the key wouldn’t work the desk clerk couldn’t ever get into the room and never did .

Felt every spring in bed. Did not sleep well

The staff

The first room we were given was extremely difficult to get into and very hot when we did get in. The young lady at the front desk came and opened the door and we all almost got locked in. She immediately changed our room.

Friendly staff

Out of date utilities and broken tiles