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9.7 / 10 Guest Rating

Chalet Ivy Jozankei

Minami-Ku Jozankei Onsen Higashi 3Chome 231, Jozankei, jp

Chalet Ivy Jozankei - main view

About the Property

Luxurious Accommodation with Top-Notch Amenities

State-of-the-Art Facilities: Chalet Ivy Jozankei boasts a fitness centre, sauna, and hot tub for guests to unwind and relax during their stay. The hot spring bath adds a touch of traditional Japanese relaxation to the modern facilities.

Gourmet Dining and Social Spaces: Indulge in exquisite dining at the on-site restaurant and bar, perfect for socializing and enjoying delicious meals. The shared lounge provides a cozy atmosphere for guests to mingle and create lasting memories.

Comfortable Rooms with Spectacular Views: Each room at Chalet Ivy Jozankei is thoughtfully designed for comfort, featuring amenities such as a flat-screen TV, air conditioning, and a private terrace in selected rooms. The bilingual staff ensures a seamless experience for guests speaking English, Japanese, or Chinese.

Experience luxury and comfort at Chalet Ivy Jozankei - book your stay now for an unforgettable retreat.

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Spa tub (surcharge)
Internet access
Housekeeping on request
Wine release events

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that construction work is taking place nearby from 21/04/2026 to 26/04/2026 and some rooms may be affected by noisePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.7
Exceptional138 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the beautiful onsen experience.

Categories

Cleanliness9.7
Service10.0
Location9.7
Room Quality9.7
Amenities9.7
Value for Money9.2
Food and Beverage9.7
Overall Experience10.0

Select topics to read reviews

A
AlejandrousUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 24, 2026

"Loved every second! Can't wait to return. Highly recommend!"

10.0

It was an amazing stay. We loved every second of it. It was so hospitable, tranquil, beautiful, delicious meals, amazing amenities and rooms as well as the grounds, onsen, and charming town with delicious local cuisine. A must stay if you're traveling to Hokkaido. We have already decided we have to return as soon as possible!

Nothing negative to say at all. Everything was amazing.

Helpful?
D
DawnsgSG
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Excellent"

8.0
Helpful?
I
ItayilIL
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"The good hotel , great service"

10.0

Clean , great facilities, good location, great service , we had teppanyaki dinner- it was great 😊

Breakfast was limited to Japanese style, Would be nice for some variety.

Helpful?
K
KumijpJP
Verified booking
extended_group
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

9.0
Helpful?
M
minhusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 8, 2026

"Good"

6.0
Helpful?
B
BrettusUS
Verified booking
couple
Standard Room
Stayed in May 27, 2026

"An absolute delight"

10.0

Everything, incredibly calming and peaceful and well run

Nothing

Helpful?
Y
YuliaauAU
Verified booking
family_with_children
Standard Room
Stayed in May 22, 2026

"True Japanese hospitality , the highlight of our Japan trip"

10.0

We travelled through many wonderful properties in Japan this year, but Chalet Ivy Jozankei was in a league of its own when it came to genuine, heartfelt hospitality. The team including Tai at reception and Junko and colleagues in the dining room were attentive, warm and incredibly detail-oriented. A standout moment: staff noticed my daughter is left-handed during dinner and had her cutlery arranged accordingly at breakfast the next day without a word being said. Small gesture, but it perfectly captures the spirit of this place. The food was outstanding for both dinner and breakfast, and the snack bar stocked with tea, coffee and drinks was a welcome touch throughout our stay. The onsen facilities indoor, outdoor and the balcony onsen were immaculate and wonderfully relaxing. The valley location is beautiful with lovely walks right on the doorstep. On our rainy departure morning, the team drove us to the bus stop and waited until we were safely aboard. That kind of care is rare anywhere in the world. If you want to experience true Japanese omotenashi, stay here.

Helpful?
I
I-CHIHtwTW
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Exceptional"

10.0

我心中最另人舒服放鬆最高級的溫泉飯店！連續吃了2天飯店內的懷石料理晚餐，第一天晚餐的牛肉熟度有調整過（要求偏熟），第二天晚餐的牛肉就是我前一天要求的熟度。太感動了！

Helpful?
A
AnnausUS
Verified booking
couple
Standard Room
Stayed in May 7, 2026

"Amazing onsen facilities, roomy and beautiful rooms, impressive and delicious food, incredibly helpful staff, and absolu"

10.0

Amazing onsen facilities, roomy and beautiful rooms, impressive and delicious food, incredibly helpful staff, and absolutely stunning views from everywhere.

No complaints.

Helpful?
S
SanghoonkrKR
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Exceptional"

10.0

조잔케이 최고의 숙소중 하나입니다..다만 지역에 이렇다할 볼거리나 할거리가 좀 적네요

접근성과 주변 환경이 시설에 비해 아쉽습니다..

Helpful?
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