Standard Apartment by Hi5 - Csengery 3

It is a good location for getting around the area. Access to the apartment was good as was the videos sent to explain the entry system.

No kettle, not everyone likes making fresh coffee. Shower, main head didn't work, plumbing leaked and water leaked out into the bathroom. The shower door stuck when wet. Bathroom, only one towel per person, no hand towel that could be used in the kitchen, sink didn't plug as too close to the tiles, tap loose, bathroom door rotten at the base through water damage, shower door dirty at the base. Kitchen, sink did not plug to wash dishes, no tea towel to dry dishes. Microwave has a dodgy catch. Main room, chair with a broken back, sofa that doubles as a bed badly stained Bedroom, steps to the room are not ideal and IMO dangerous, the ceiling height is far too low, having to crawl into bed.

The A/c was working good and could keep apartment cold in a heat wave

Nothing was good. All the problems with heating and cleanliness mentioned by previous guests in the reviews still exist, now it is even worse. The staff does not try to make the next guests' stay better.

Dirty couch with stains all over it. Stains on the mattress. Dust under the bed. Dirty curtains. Broken chairs. Walls that are so dirty they need to be repainted. Spider webs in all corners. We only got two thin towels and two 7ml sachets of shower gel for our 5 day stay. The only source of heating is the air conditioner that emits smelly air, because it has obviously never been cleaned and can only heat the upper sleeping area, while the rest of the apartment is heated by a small heater that is unuseful and freezing is guaranteed. There are iron and ironing board, but they are so dirty that we would rather wear wrinkled clothes than use these things. All the pictures of this apartment on the Booking platform do not show the real state, they were taken when the apartment was new. The staff is anything but nice and helpful, they responded to our email with complaints, promising to do everything they could to help, but did nothing and left us to become ice cubes in their filthy apartment. They took good money to spoil our vacation in Budapest.

Comfortable apartament, very good location, nicely equipped, very quiet. Perfect for a few days stay.

We had some issues with the shower outlet after 3 days of our stay. The problem was reported to the host and hopefully taken care of.