Adamas House Hotel

The owner and staff are dishonest! My husband and I booked a two night stay in the Luxury Suite. We booked via Orbitz. On check-in, Giovanni led us to the room, which was clearly not the Luxury Suite (I later learned that it was the Deluxe Double). I asked him about it, and at first, he tried to tell us that it was the same as the Luxury Suite, which was clearly a lie since the Luxury Suite was a spacious two level apartment and the room he put us in was a much smaller one level room. Giovanni then admitted that he gave away our room. He said that the people who booked the room the night before had asked to stay another night. And instead of telling them that the room had already been booked, he let them stay there. I asked for a refund for the difference between the rooms (the difference was significant), and he said he'd have to ask the owner, Gabriela, and see. What they ended up offering us was about half of the correct amount, and they refused to budge. They did not rectify the situation, which is just awful management. In conclusion, don't stay here unless you like being lied to and cheated.

Hotel Adamas has a great location in Quito old town. The hotel itself feels very clean and new but also has a nice character with the internal courtyard and flower wall. The room we had was a very good size and bed was big and very comfortable. Finally, the staff were very friendly and always helpful if we had any questions or wanted anything.

I loved my stay at the hotel. I ended up coming back to this hotel for the second half of my trip. The staff was very helpful and great! The place was very clean and cute. The rooms were comfortable. My favorite part were the fresh flowers and chocolate in each room. They also have fresh flowers throughout the hotel. The location is close to major attractions and the building felt safe and secure. The breakfast was so good! When I come back to Quito, this is where I will be staying.

The staff, especially Giovanni and Adriana (?), were super welcoming and helpful. The breakfast was quite a feast. There are lots of stairs, which for me was great exercise, but they might be too challenging for other mature travelers.

I had a wonderful 2-day stay at Adamas House Hotel. Loved the decor and ambiance overall. Excellent breakfast. I had a peaceful and helpful massage by a wonderful therapist who came to the hotel. Also, Giovani and Gabby made sure I had a taxi reserved for my arrival at the airport, a ride 20 minutes away to get a required COVID test, and my ride back to the airport. Luis was a very safe and friendly driver. Highly highly recommended!

This hotel is in historic district of Quito and is very close to the main attractions (except the middle of the world). Rooms was comfortable and clean. Staff are very friendly. I broke my foot a couple of weeks before the trip and they let us change our room to the one in the main floor which was bigger at no extra costs. Also since our room was not booked for our check out day, they let us leave our luggages in the room and pick them up later. I highly recommend this hotel

Great property and management.We really enjoyed our stay , the rooms is modern , clean and comfortable. The breakfast is great and the service was outstanding.

It’s a cute boutique hotel with nice towels, bed spread sheets. It was very clean. The service was fantastic. It would be nice to have more food options in the restaurant. I really liked the hotel. Great location as well

Great location, comfortable rooms, excellent service.

The property is wonderfully renovated and the service from Jimmy is outstanding.