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9.8 / 10 Guest Rating

DoubleTree by Hilton Surabaya

Jl. Tunjungan 12, Surabaya, id

DoubleTree by Hilton Surabaya - main view

About the Property

Luxurious Accommodation

DoubleTree by Hilton Surabaya offers 4-star accommodation with stunning city views. Each room is equipped with modern amenities including a flat-screen TV, minibar, and private bathroom. Guests can also enjoy the convenience of a 24-hour front desk and free WiFi throughout the property.

Dining Options

Indulge in a culinary journey at the hotel's restaurant, serving a variety of Chinese, Dutch, and Indonesian dishes. Special dietary needs are catered to with vegetarian, halal, and gluten-free options available upon request.

Family-Friendly Facilities

Families will love the kids' club, children's playground, and the opportunity to unwind at the outdoor swimming pool and sauna. With a prime location near popular attractions, DoubleTree by Hilton Surabaya is the perfect choice for your next getaway.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Dear Valued Guest, We are glad to have you and thank you for staying with us. Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event. In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022. Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel. Should you have any concerns or inquiries, please do not hesitate to let us know by dialing GSM mobile at +62 811 3200 5302, and we will be more than happy to assist you. Thank you and we wish you a pleasant stay! A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Guest Room - Photo 1
King Guest Room - Photo 2
King Guest Room - Photo 3
King Guest Room - Photo 4
1/4

King Guest Room

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

35 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

KING GUEST ROOM

Non-refundable
Room Only
20% OFF$119.03

$95.22

Includes taxes & fees

KING GUEST ROOM

Non-refundable
Breakfast Included
20% OFF$144.03

$115.22

Includes taxes & fees

King Guest Room

Non-refundable
Half Board
20% OFF$268.58

$214.86

Includes taxes & fees
Deluxe King Suite - Photo 1
Deluxe King Suite - Photo 2
Deluxe King Suite - Photo 3
Deluxe King Suite - Photo 4
1/4

Deluxe King Suite

The spacious suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

59 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe King Suite

Non-refundable
Breakfast Included
20% OFF$202.16

$161.73

Includes taxes & fees
Corner King Suite - Photo 1
Corner King Suite - Photo 2
Corner King Suite - Photo 3
Corner King Suite - Photo 4
1/4

Corner King Suite

The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

65 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

KING CORNER SUITE

Non-refundable
Breakfast Included
20% OFF$283.05

$226.44

Includes taxes & fees
King Loft Duplex Suite - Photo 1
King Loft Duplex Suite - Photo 2
King Loft Duplex Suite - Photo 3
King Loft Duplex Suite - Photo 4
King Loft Duplex Suite - Photo 5
1/5

King Loft Duplex Suite

The spacious air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

102 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

KING LOFT DUPLEX SUITE

Non-refundable
Breakfast Included
20% OFF$366.38

$293.1

Includes taxes & fees
Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
Twin Room - Photo 4
1/4

Twin Room

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.

35 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

TWIN GUEST ROOM

Non-refundable
Room Only
20% OFF$110.71

$88.57

Includes taxes & fees

TWIN GUEST ROOM

Non-refundable
Breakfast Included
20% OFF$135.69

$108.55

Includes taxes & fees

Twin Guest Room

Non-refundable
Half Board
20% OFF$258.15

$206.52

Includes taxes & fees
Executive Twin Room - Lounge Access - Photo 1
Executive Twin Room - Lounge Access - Photo 2
Executive Twin Room - Lounge Access - Photo 3
Executive Twin Room - Lounge Access - Photo 4
1/4

Executive Twin Room - Lounge Access

The spacious air-conditioned triple room features a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.

35 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

TWIN EXECUTIVE ROOM WITH LOUNGE ACCESS

Non-refundable
Breakfast Included
20% OFF$154.03

$123.22

Includes taxes & fees
Executive Room, 1 King Bed - Photo 1
Executive Room, 1 King Bed - Photo 2
Executive Room, 1 King Bed - Photo 3
Executive Room, 1 King Bed - Photo 4
Executive Room, 1 King Bed - Photo 5
Executive Room, 1 King Bed - Photo 6
1/6

Executive Room, 1 King Bed

1 King Bed377-sq-foot room with city views Executive Level - Executive Lounge access, full breakfast, internet access in the lounge, and separate check-in locationInternet - WiFi and wired internet access Entertainment - 43-inch Smart TV, premium channels, and MP3 dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Select Comfort bed, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

KING EXECUTIVE ROOM WITH LOUNGE ACCESS

Non-refundable
Breakfast Included
20% OFF$154.03

$123.22

Includes taxes & fees

Executive King Room

Non-refundable
Half Board
20% OFF$312.4

$249.92

Includes taxes & fees
Deluxe Suite, 1 King Bed - Photo 1
Deluxe Suite, 1 King Bed - Photo 2
Deluxe Suite, 1 King Bed - Photo 3
Deluxe Suite, 1 King Bed - Photo 4
Deluxe Suite, 1 King Bed - Photo 5
1/5

Deluxe Suite, 1 King Bed

1 King Bed635-sq-foot room with city views Executive Level - Executive Lounge access, full breakfast, internet access in the lounge, and separate check-in locationLayout - Bedroom, living room, and dining areaInternet - WiFi and wired internet access Entertainment - 43-inch Smart TV, premium channels, and MP3 dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Select Comfort bed, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

59 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

KING DELUXE SUITE

Non-refundable
Breakfast Included
20% OFF$170.66

$136.53

Includes taxes & fees

Guest Reviews

9.8
Exceptional734 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the cleanliness.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality9.5
Amenities9.5
Value for Money9.7
Food and Beverage9.8
Overall Experience10.0

Select topics to read reviews

JAMiE AjAiBbnBN
Verified booking
family_with_children
Standard Room
Stayed in Jan 13, 2026

"Excellent"

8.0
Helpful?
M
MicknlNL
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Echt genoten in het hotel"

10.0

Prachtig hotel, upgrade naar executive kamer gekregen. Ontbijt was lekker, veel keuze en je kan er ook heerlijk avondeten. Surabaya is niet echt voor toeristen.. Maar als ik ooit in de buurt ben weet ik waar ik overnacht! Zwembad, gym is ook top.

Helpful?
D
DanisgSG
Verified booking
extended_group
Standard Room
Stayed in Jan 6, 2026

"Had a 4 night stay and it was all good. Staff was very helpful and friendly too. If ever i come back to Surabaya i will"

9.0

Everything

Nothing

Helpful?
6
683fajarp
Verified booking
Family
Standard Room
Stayed in Jan 3, 2026

"The koffee at double tree"

10.0

The koffee A olace with Nice ambiece Warmt Peace Pleasant And of course thecoffee is unforgetable Special thanks to @Fatqi for the enourmous service

Helpful?
K
kjatiwardhani
Verified booking
Family
Standard Room
Stayed in Jan 3, 2026

"Holiday vibe Surabaya"

10.0

This place is amazing, near to Tunjungan street and room is clean and then cheese cake is so delicious, thank you mas Fatqi 👍👍

Helpful?
C
Companion67541046105
Verified booking
Family
Standard Room
Stayed in Jan 3, 2026

"Never dissapointed us to have stay here"

10.0

Excellent service and staffs..Mas Fatqi dan Mas Rafif at the koffie cafe are very nice and serves us well...👍👍👍👍👍

Helpful?
C
chiaraf2026
Verified booking
Family
Standard Room
Stayed in Jan 1, 2026

"Personal Favorite"

10.0

Hilton is always me and my family’s easiest pick for our go-to second home to any trips. Thank you for always making us feel at ease with the great service and everything!

Helpful?
M
muhammadrizamo
Verified booking
Friends getaway
Standard Room
Stayed in Jan 1, 2026

"Great stay 😊"

10.0

The stay has been great From checkin to breakfast buffet to the executive lounge. Shoutout to the team in the executive lounge, Asrori, Raya and Sevin for their meticulous attentiveness to us and our request. Kudos to them and the rest of the team.

Helpful?
D
DeliaidID
Verified booking
couple
Standard Room
Stayed in Jan 1, 2026

"-"

7.0

-

-

Helpful?
M
mohamadshaiffulw
Verified booking
Friends getaway
Standard Room
Stayed in Dec 30, 2025

"Great Tram...great atmosphere...great stay...."

10.0

Stay has been great and server Amin at Makan Place is super attentive, pleasant and has a very warm personality...Kudos to Amin and the team at DoubleeTree Surabaya....

Helpful?
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