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9.8 / 10 Guest Rating

DoubleTree by Hilton Surabaya

Jl. Tunjungan 12, Surabaya, id

DoubleTree by Hilton Surabaya - main view

About the Property

Luxurious Accommodation

DoubleTree by Hilton Surabaya offers 4-star accommodation with stunning city views. Each room is equipped with modern amenities including a flat-screen TV, minibar, and private bathroom. Guests can also enjoy the convenience of a 24-hour front desk and free WiFi throughout the property.

Dining Options

Indulge in a culinary journey at the hotel's restaurant, serving a variety of Chinese, Dutch, and Indonesian dishes. Special dietary needs are catered to with vegetarian, halal, and gluten-free options available upon request.

Family-Friendly Facilities

Families will love the kids' club, children's playground, and the opportunity to unwind at the outdoor swimming pool and sauna. With a prime location near popular attractions, DoubleTree by Hilton Surabaya is the perfect choice for your next getaway.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Dear Valued Guest, We are glad to have you and thank you for staying with us. Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event. In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022. Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel. Should you have any concerns or inquiries, please do not hesitate to let us know by dialing GSM mobile at +62 811 3200 5302, and we will be more than happy to assist you. Thank you and we wish you a pleasant stay! A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Guest Room - Photo 1
King Guest Room - Photo 2
King Guest Room - Photo 3
King Guest Room - Photo 4
1/4

King Guest Room

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

35 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

KING GUEST ROOM

Non-refundable
Room Only
20% OFF$116.55

$93.24

Includes taxes & fees

King Guest Room

Free cancellation
Before Jul 2 (2 days)
Room Only
20% OFF$123.51

$98.81

Includes taxes & fees

King Guest Room

Non-refundable
Breakfast Included
20% OFF$136.04

$108.83

Includes taxes & fees

King Guest Room

Free cancellation
Before Jul 2 (2 days)
Breakfast Included
20% OFF$149.98

$119.98

Includes taxes & fees

King Guest Room

Non-refundable
Half Board
20% OFF$199.06

$159.25

Includes taxes & fees
Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
1/4

Deluxe King Room

The spacious triple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

53 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Deluxe Room

Non-refundable
Room Only
20% OFF$139.86

$111.89

Includes taxes & fees

King Deluxe Room

Non-refundable
Breakfast Included
20% OFF$157.35

$125.88

Includes taxes & fees
Corner King Suite - Photo 1
Corner King Suite - Photo 2
Corner King Suite - Photo 3
Corner King Suite - Photo 4
1/4

Corner King Suite

The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

65 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

KING CORNER SUITE

Non-refundable
Breakfast Included
20% OFF$283.05

$226.44

Includes taxes & fees

King Corner Suite

Free cancellation
Before Jul 2 (2 days)
Breakfast Included
20% OFF$299.9

$239.92

Includes taxes & fees

Corner King Suite

Non-refundable
Half Board
20% OFF$355.54

$284.43

Includes taxes & fees
King Loft Duplex Suite - Photo 1
King Loft Duplex Suite - Photo 2
King Loft Duplex Suite - Photo 3
King Loft Duplex Suite - Photo 4
King Loft Duplex Suite - Photo 5
1/5

King Loft Duplex Suite

The spacious air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

102 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

KING LOFT DUPLEX SUITE

Non-refundable
Breakfast Included
20% OFF$366.38

$293.1

Includes taxes & fees
Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
Twin Room - Photo 4
1/4

Twin Room

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.

35 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

TWIN GUEST ROOM

Non-refundable
Room Only
20% OFF$108.21

$86.57

Includes taxes & fees

Twin Guest Room

Free cancellation
Before Jul 2 (2 days)
Room Only
20% OFF$114.69

$91.75

Includes taxes & fees

Twin Guest Room

Non-refundable
Breakfast Included
20% OFF$128.03

$102.42

Includes taxes & fees

Twin Guest Room

Free cancellation
Before Jul 2 (2 days)
Breakfast Included
20% OFF$141.15

$112.92

Includes taxes & fees

Twin Guest Room

Non-refundable
Half Board
20% OFF$191.23

$152.98

Includes taxes & fees
Executive Twin Room - Lounge Access - Photo 1
Executive Twin Room - Lounge Access - Photo 2
Executive Twin Room - Lounge Access - Photo 3
Executive Twin Room - Lounge Access - Photo 4
1/4

Executive Twin Room - Lounge Access

The spacious air-conditioned triple room features a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.

35 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

TWIN EXECUTIVE ROOM WITH LOUNGE ACCESS

Non-refundable
Breakfast Included
20% OFF$154.03

$123.22

Includes taxes & fees

Twin Executive Room with Lounge Access

Free cancellation
Before Jul 2 (2 days)
Breakfast Included
20% OFF$163.21

$130.57

Includes taxes & fees
Executive Room, 1 King Bed - Photo 1
Executive Room, 1 King Bed - Photo 2
Executive Room, 1 King Bed - Photo 3
Executive Room, 1 King Bed - Photo 4
Executive Room, 1 King Bed - Photo 5
Executive Room, 1 King Bed - Photo 6
1/6

Executive Room, 1 King Bed

1 King Bed377-sq-foot room with city views Executive Level - Executive Lounge access, full breakfast, internet access in the lounge, and separate check-in locationInternet - WiFi and wired internet access Entertainment - 43-inch Smart TV, premium channels, and MP3 dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Select Comfort bed, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

KING EXECUTIVE ROOM WITH LOUNGE ACCESS

Non-refundable
Breakfast Included
20% OFF$154.03

$123.22

Includes taxes & fees

King Executive Room with Lounge Access

Free cancellation
Before Jul 2 (2 days)
Breakfast Included
20% OFF$163.21

$130.57

Includes taxes & fees

Executive King Room

Non-refundable
Half Board
20% OFF$234.26

$187.41

Includes taxes & fees
Deluxe Suite, 1 King Bed - Photo 1
Deluxe Suite, 1 King Bed - Photo 2
Deluxe Suite, 1 King Bed - Photo 3
Deluxe Suite, 1 King Bed - Photo 4
Deluxe Suite, 1 King Bed - Photo 5
1/5

Deluxe Suite, 1 King Bed

1 King Bed635-sq-foot room with city views Executive Level - Executive Lounge access, full breakfast, internet access in the lounge, and separate check-in locationLayout - Bedroom, living room, and dining areaInternet - WiFi and wired internet access Entertainment - 43-inch Smart TV, premium channels, and MP3 dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Select Comfort bed, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

59 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

KING DELUXE SUITE

Non-refundable
Breakfast Included
20% OFF$170.66

$136.53

Includes taxes & fees

King Deluxe Suite

Free cancellation
Before Jul 2 (2 days)
Breakfast Included
20% OFF$180.86

$144.69

Includes taxes & fees

Guest Reviews

9.8
Exceptional734 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the cleanliness.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality9.5
Amenities9.5
Value for Money9.7
Food and Beverage9.8
Overall Experience10.0

Select topics to read reviews

R
rosakX3758QX
Verified booking
Family
Standard Room
Stayed in Dec 30, 2025

"The Double Tree Hotel is one of the best in Surabaya."

10.0

The hotel is very nice, offering excellent service and warm hospitality. The Koffee is a cozy and comfortable place to relax and chill with family. Mr. Saif Umar gave us the best service in The Koffee. Thank you.

Helpful?
N
Nur Farha QaiyishahsgSG
Verified booking
family_with_children
Standard Room
Stayed in Dec 30, 2025

"Excellent"

8.0

Excellent service, staff tried to meet our needs as much as possible. I enjoyed the breakfast- a variety especially Bubur Madura was my favourite.

Only the air cond of my room at executive level 19 was not working and we had to shift to lower level. However, staff addressed the issue appropriately.

Helpful?
C
CherteeSINGAPORE
Verified booking
Family
Standard Room
Stayed in Dec 29, 2025

"Visit to Surabaya n stay at doubletree"

10.0

Great environment n friendly staff. Cosy environment and price reasonable. Stats at doubletree by Hilton. Recommended for family, group of friends or romantic drinks for couples.

Helpful?
2
264alfis
Verified booking
Business
Standard Room
Stayed in Dec 29, 2025

"Great stay"

10.0

Mas Rafif is helpful and ill definitely come back here for my next trip. My daughter had a blessfull stay here. Yeaaayyyyy

Helpful?
W
Wanderer44277310464
Verified booking
Solo travel
Standard Room
Stayed in Dec 28, 2025

"Great place and employees! Super delicious breakfast!"

10.0

The entire staff was super helpful. They answered all my questions and catered to all my needs. At breakfast, Devinna, the hostess, was attentive helped me find a seat and showed me all the delicious options 🤤🤤🤤

Helpful?
N
NinielidID
Verified booking
family_with_children
Standard Room
Stayed in Dec 28, 2025

"Exceptional"

9.0
Helpful?
C
chungyeht2024
Verified booking
Family
Standard Room
Stayed in Dec 27, 2025

"Awesome holiday"

10.0

Solid 5 star hotel. Special mention to Evan and mala at the bar. Super service. Rooms are nice and clean. Food at breakfast was good spread.

Helpful?
J
Jet10880818801
Verified booking
Couples
Standard Room
Stayed in Dec 27, 2025

"Good hospitality"

10.0

Attentive service from hotel reception, fitness facilities and restaurant. We had buffet dinner in the hotel and good hospitality from Jay in restaurant

Helpful?
A
Adventure38187206060
Verified booking
Friends getaway
Standard Room
Stayed in Dec 27, 2025

"Overall experience"

10.0

Good location! Great roof top bar with excellent music and service from staff Avan! Staff are generally friendly and helpful

Helpful?
L
lucymJ3330OW
Verified booking
Family
Standard Room
Stayed in Dec 27, 2025

"The koffee"

10.0

Get the warm hospitality from fatqi and rafif ,also koffee was delicious thankyoi for give the warm hospitality during stay at doubletree surabaya 🥰🥰🥰

Helpful?
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