Appartamento Rossini by Holiday Solutions

The location was very good, right in the old town and it had nice caffees and bakeries around and it was a 5 minute walk from the lake. The key box was very practical, very smooth process. The apartment was very clean

There was a bad smell coming from both bathrooms, almost unbearable. When we asked, we were told it's the sewage in Como when it rains. There were no kitchen towels. Some mold in the bathrooms that should be taken care of. We had to pay 45€ for a baby bed, which was a bit unusual. We travel a lot, and we were never asked to pay for a baby bed. The bed had towels instead of a mattress, which was odd, and when we asked about this, we were told that no one had complained about this before. Only one set of keys so be weary of that if you are a few people who want to do different things. The person we were communicating with wasn't the friendliest and started writing in Italian when we asked about the baby bed, and when we said we don't speak Italian, she wrote "google it".

The apartment was roomy, with three bedrooms and 2 bathrooms. The kitchen appliances (Stove, Refrigerator) were in very good condition, as was the washing machine. The apartment was in an excellent location, conveniently located about 5 minute walk to the Lake, and in the center of town.

We had a problem with the hot water and it made it tough to give this place a higher rating. The hot water was resolved after the first night. If you rent this apartment, be aware that there is a normal (UNMARKED) light switch on the kitchen wall that turns the hot water heater ON or OFF. I think we accidentally hit that switch to the off position, not realizing that it controlled the hot water heater. Having an UNMARKED light switch controlling the hot water heater is really bad idea. In any case, the managers (Wendy and Eva) met me at the apartment the next day and corrected the problem. Surprisingly, they did not have an extra set of keys, so it was a hassle arranging our schedule to meet them at the apartment while we busy during the day. If they had an extra set of keys this would have gone better. Wendy was very nice and helpful overall, but the hot water issue put a damper on the stay. Two other minor things: The downstairs bathroom had some mold around the sink (not terrible, but should be addressed), and the area rug needs to be cleaned - had a bunch of spots. I knew from reading other reviews that there were two flights of stairs to get to the apartment and no elevator, so be aware if you have a lot of luggage or have some physical limitations.

Apartment I very comfortable, clean and close to Everything

The apartment is very central, calm, clean and comfortable for a group of 7. Having 2 levels and 2 bathrooms allowed the teenagers to have their own space upstairs. Wendy from the agency was very kind and available at all times. She went out of her way to help, checking in regularly and providing useful advice on parking and accessing a doctor when one of our party needed it.

There are quite a few stairs to access the apartment, which can be tricky if you have a lot of luggage and would not be suitable for anyone with mobility issues. The dining area was a bit of a squeeze for 7 people and we had to take care not to bang our head on the stairs. We had trouble with the instructions in Italian for the washer/dryer but ultimately worked it out. Overall, these were minor issues compared to the benefits of this great apartment.

Great location, clean and very nice apartments

We had a problem with the key box, it took a few hours to solve it, but at the end everything was ok

Location was amazing. Overall, the apartment was very clean. Host was very responsive and made entire rental experience smooth and easy.

Only one air conditioner on main floor, and it is in the living room, not bedrooms. Around three flights of stairs to access the apartment.

Immaculate apartment in the center of Como. Terrific restaurants and shopping immediately outside the front door. Just a minute to stroll to the waterfront for sunset and gelato. The cathedral spires are visible from the room’s skylight. Comfortably slept our family of 6.

The heart of Como is a driving/parking restricted zone. The property managers (available by phone) offered validation for driving there for luggage drop, but the pedestrian traffic and narrow streets make that unwise. It’s better to park on the streets to the west, where the meters are cheap and you can park overnight without issue - the walk is a few easy blocks.