Guaya Hostel

Excellent place to stay nicest people there.

Really good location. Friendly and helpful owners. The single room we stayed in had AC and our own bathroom. Good value for money.

Close to bus station

The room smelled like mold and rotten wood, and does not have any windows or ventilation, and it's full of moskitos. They don't change the sheets. The mattress was very old and the metal springs hurt your body. The near by streets get very flooded even with the slightest rain, U will wet your shoes on dirty sewage water. Looks like nearby sewage it's not working at all. An employee accused me of causing the "hostel smell", and asked me if "I was talking medications". (She heard me earlier talking over the phone, about transporting medications, which i didn't carry with me.) Pretty low move of them. The receptionist is quite rude and I'm sure they were looking through my bags when I wasn't there. The place is dirty and dusty. They provide plastic glasses to drink water, but those are dirty as well.

Buen lugar solo que no controlan el ruido de la gente (voluntarios) había un hombre mexicano muy grosero como voluntario y seguido se le escuchaban malas palabras y hablar por llamada en voz alta por horas y eso es incómodo porque no me interesa escuchar eso y no respeta el espacio de los demás

Personal no calificado

Todos muy amables, fue mi primera vez en un hostal y me hicieron sentir muy comoda, los anfitriones y voluntarios muy agradables 🤗

Guaya Hostel has all the amenities necessary for a very pleasant stay. Its location places all the main city features within easy walking distance and the ADO bus station is only 300 metres away. Breakfast is included and provides a good start to the day, except for the Bimbo bread. The staff are very helpful and always around

Guaya is a good all-round hostel.

We loved the awesome breakfast that was included in our price and the help and care of the staff and owners of the accomodation. We did lack hot water two of the 7 days but they ran out of propane and that happens to us at our own house as well. It was not a problem as the cold water wasn't really "cold".. We enjoyed meeting other guests at the breakfast table, getting ideas of places to visit, had great help finding Uber to the airport at an amazingly low cost which allowed us to make a really strong tip (propina) and in perfect time. All in all, it was a great stay in Merida!

Can't think of anything that would have made it better except hot shower the two mornings that we lacked. They were very quick to remedy the situation. What good people, doing their best to make affordable and good accomodations for people who are traveling... They are working to improve the hostal every day and it's working!