MIDA Grande Resort Phuket

Amazing!! Great upgrade! We are still talking about it to all our friends and family. The porter/driver named “Run” was fabulous! We wish we had been able to tip him on our last day but sadly, he was on a shuttle bus run. Fantastic pools, great cocktails!

Everything was perfect! The food was very good and we got an amazing room upgrade! Thank you very much for this!

This place was amazing ..like one of the best hotelsI have been . The staff was super friendly and Run was extremely helpful and attentive to our needs of luggage and transportation...the breakfast was also great with variety of fruits and dishes..

Despite the initial disappointment (reception area is not welcoming at all), we had a lovely time at the hotel with a super room upgrade for our anniversary and beautiful flower /towel display on the bed (thank you). The hotel is huge, with numerous buildings set on steep hills. Each has its own pool on the roof, some smaller than others. We were in building 7, which I think was the best. The hotel itself requires a lot of maintenance, which is clearly visible, the rooms could also do with a refresh and attention to detail is not great, but for the price, we didn't really expect a perfect 5-star hotel, so we looked past that. The breakfast was not so good, but supper at the Pool bar was delicious. The hotel is predominantly Russian, take from that what you will! The staff were all very helpful and hardworking, and we didn't have any problems communicating with them. They definitely spoke better English than we spoke Thai!

We stayed at the Mida Grande Resort at the start of March 2025 for 3 nights before heading onto a different part of Thailand. The staff were very friendly and couldn’t do enough for you. A special mention to Ji and Nut who were fantastic and always friendly and happy to help. We ate a few times at the hotel for lunch, and once for dinner. The food service was slightly slow, but the food itself was well prepared, tasty and high quality. Breakfast was also offered a high variety of foods. The setting of the hotel on a hill is stunning, with views of the sea wherever you are and from every room, which was a nice added bonus. The hill setting however was not mentioned at point of booking. It was absolutely fine for us but something to note for people with mobility issues. There is a step into the reception area that didn’t seem to have ramp access (that we could see). There are however golf buggy’s that take you around the resort and up and down the steel hills if you need them, including taking your bags to and from the room. The pool area was clean, well maintained and spacious enough, with 6 pools. Most of them are on the rooftops of each building, which definitely had a wow factor. On the top of one of the buildings there is also a rooftop bar that serves a limited food menu. This was a really nice place to relax with a cocktail in the evening. Prices for drinks and food were not too bad for hotel prices, considering the restaurants just outside the hotel were actually quite expensive for Thailand. The room was clean and also had a wow factor, the bed was very comfortable and the room was cleaned daily. We booked this hotel through luxury escapes which included free tapas once per day, but this didn’t really amount to much and was disappointing. No tapas menu we were just served one dish which we did not like, however this did not negatively impact our stay. Overall the hotel is a lovely, relaxing place to spend a few nights, with beautiful views, comfortable rooms.

A very nice, quiet hotel, well located on the hillside above Bang Tao halfway between Surin and Bang Tao beaches. There are several pools to choose from, from rooftop infinity pools, to the quiet main pool and a separate children’s pool. Service is welcoming and friendly, with well equipped rooms, large pool towels and comfy beds. With the hotel being situated on a hillside be aware it is spread across several buildings on several levels, which entails a LOT of stair and hill climbing - however the reception does offer lifts in a golf buggy for those less able! Now the negatives… The food offering badly let’s this hotel down. Do not waste your money on an all-inclusive (AI) holiday; the AI menu is very limited and is the same at both lunchtime and dinner. It doesn’t change at all so gets very boring for someone staying two weeks. It offers about a quarter of the a-la-carte menu, which you cannot even order from and pay a supplement. Portions are small and often tepid in temperature. My advice? Book B&B package! There are plenty of restaurants locally (Pooh and Friends, Butterfly Cafe to name two of the best) which offer authentic Thai cuisine at less than £20 for a meal for two with beer. The pool bar opens late and closes early (10.30pm). The AI drinks menu is satisfactory but there is no coffee available at the bar, so if you want a poolside coffee you have to pay for a Starbucks (not included in AI and similarly priced to UK). There is no entertainment (at least, we didn’t find any). Be aware, the hotel takes £100/€100/$100 or 4000B cash as a deposit for the room card so make sure you have cash with you when you check in! You get this back at check out, but only after housekeeping has checked your room for damage etc. You get two small glass bottles of water per day in the room. If the bottle is damaged in any way they charge a 50B penalty (per bottle) on check out. Finally, and not necessarily a negative, but the hotel’s main clientele is Russian - they are quite rude and unfriendly which can feel a little intimidating.

Upon our arrival, we had been given a free upgrade to a 3 bed pool villa which was absolutely enormous and stunning! We had originally booked a deluxe sea view with plunge pool. We would definitely recommend the villa if you were travelling with family but without meaning to sound ungrateful, it was a bit big for just the 2 of us! The hotel was in walkable distance to Surin beach/shops/restaurants with handy fruit sellers nearby and we noticed a free shuttle service both to the beach and Phuket town although we didn’t use it. The staff were super helpful and breakfast was great!

Mida Grand is a very luxurious and practical 5 star hotel. Our room was very spacious and feels like home. Mo at the front desk was very friendly and helpful, and made our stay extra pleasant. We will definitely come back again.

Nice hotel, but unfortunately not worth 5 star rating. Staff overall wasent helpful and polite despite couple stars among them. You extect to jave 5 star service while in 5 star hotel, but no. Room was spacious and ok clean, but when in 5star hotel I would expect more. The balcony pool hasn't got cleaned properly because it was slimy when water has filled in thub. Thub itself couldn't keep water in , so it leaked all the time. Need to fill the thub all the time. We told the housekeeper about the thub but no one came and look to fix it. Breakfast was ok. I would like to have a gluten-free bread available, they only got gf muffins.

Mida Grande Hotel, Phuket The location and overall property of Mida Grande Hotel are excellent, with a fantastic rooftop pool and great amenities. Housekeeping and cleanliness are also commendable, enhancing the guest experience. However, the dining experience is disappointing. While the food tastes good, it often arrives cold due to slow service, which diminishes the overall experience. Management should urgently address this issue, as it detracts from the hotel’s otherwise high standards. Additionally, providing drinking water in the reception area would be a thoughtful touch. Overall, a great hotel with room for improvement in its restaurant service.