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8.4 / 10 Guest Rating

Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Carretera Federal Playa del Carmen, Tulum, Tulum, QROO, 77780, Tulum, MX

Hotel Casa Tortuga Tulum Cenotes Park Inclusive - main view

About the Property

Relax by the Pool or Enjoy the View
Indulge in the outdoor pool or admire the scenic terrace and garden. Stay connected with complimentary Wi-Fi, and explore the area with tour assistance.

Delicious Breakfasts and Comfortable Accommodation
Start your day with a cooked-to-order breakfast and unwind in one of the 12 air-conditioned rooms with plasma TVs. Enjoy modern amenities like free Wi-Fi and housekeeping services.

Convenient Location and Nearby Attractions
Only minutes away from LabnaHa Ecopark and Maya Adrenaline, this hotel is also close to Tulum National Park and Cenote Tortugas. With easy access to popular destinations, make Casa Tortuga Tulum your home in Tulum.

Ready to experience comfort and convenience in Tulum? Book your stay at Hotel Casa Tortuga Tulum Cenotes Park Inclusive now.

Facilities & Amenities

Free bicycles on site
Free WiFi
Swimming pool
Terrace
Garden
Wheelchair accessible
Snorkeling nearby
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 9:00 AM to 10:00 PM.One child stays free when occupying the parent or guardian's room, using existing bedding.Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent35 verified reviews
AI Summary

Guests highly rate the good service and frequently praise the beautiful surroundings.

Categories

Cleanliness7.5
Service9.1
Location8.6
Room Quality7.5
Amenities9.1
Value for Money8.6
Food and Beverage8.4
Overall Experience8.4

Select topics to read reviews

Á
Álvaro EmilioesES
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Excellent"

8.0
Helpful?
P
pierrefrFR
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Good"

1.0

Chambre très sale, problème d’accès à l’hôtel le soir avec le vigile

Helpful?
F
FaridafrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Very Good"

7.0

Hôtel sympa avec l’accès aux cénotes, ce qui est un vrai plus. La réceptionniste est gentille et accueillante.

la propreté laisse à désirer : les murs et la terrasse étaient sales. Dommage aussi que le seul restaurant de l’hôtel ferme à 17h et que les cénotes ne soient pas mieux entretenus ni les deux piscines de l’hôtel.

Helpful?
F
FelicenlNL
Verified booking
family_with_children
Standard Room
Stayed in May 24, 2026

"Superleuk dat je heel de dag in het cenote park mag!"

9.0

De toegang tot het cenotepark is dé reden om hierheen te gaan. En rond 4 uur apen bij het hotel, superleuk!

Het zwembad lag vol blad waardoor het niet zo aantrekkelijk oogde om er te gaan zwemmen.

Helpful?
J
José Rubens SabbadinibrBR
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"Exceptional"

10.0

A acomodação fica dentro da área dos cenotes e os hóspedes tem livre acesso durante o horário de funcionamento. O quarto tem uma cozinha que possibilita o preparo de alimentação, com fogão a gás, freegobar e utensílios. Quarto limpo, com ar condicionado, chuveiro quente e com boa pressão, cama grande e confortável.

Helpful?
*
*Sebi*esES
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Tener los cenotes incluidos y al lado de la habitaciones le da un gran valor al hotel."

10.0

Tener los cenotes incluidos le da un gran valor.

Todo ok

Helpful?
S
SelmafrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Exceptional"

10.0
Helpful?
H
HéctormxMX
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"Good"

5.0
Helpful?
A
AlexandradeDE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"Riesiger Pool & direkter Cenoten-Zugang inmitten der Selva Maya"

9.0

Die Casa Tortuga ist eine wunderschöne, ruhig gelegene Anlage in der Selva Maya – ideal für alle, die Entspannung abseits vom Trubel suchen. Ein Auto ist empfehlenswert, um flexibel zu sein. Die Zimmer sind groß und die Betten bequem, auch wenn sie für mehrere Personen eher etwas klein sind. Die Poolanlage mit Hängematten lädt zum Entspannen ein. Ein echtes Highlight ist der inkludierte Zugang zu den Cenoten, der den Aufenthalt besonders macht. Insgesamt ein sehr schöner Ort für alle, die Ruhe, Natur und ein besonderes Ambiente schätzen.

Helpful?
B
BerenicemxMX
Verified booking
couple
Standard Room
Stayed in Apr 11, 2026

"La habitacion un 10, los cenotes un 10, la comida un 6"

10.0

El hotel tiene cocina, refri, clima, tv

El bufet de tacos, solo tenian 3 guisos,

Helpful?
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