TownePlace Suites Colorado Springs

The room was clean and the water was hot. Pool is heated and made for a relaxing evening.

We stay in hotels all over, and I’ve never had an experience quite like this, even my cheap boutique Mexico hotels. I traveled for my daughter’s softball tournament and picked a place that would sleep myself and 2 pre teens, and had a kitchen. I did not know that I was going to be in the mix of lower end apartment style drama, and at risk youths under 24/7 supervision. We paid the premium 4th of July pricing, while fighting and gunshots rang out in the parking lot right when we were outside!!! We witnessed it all, and my kids were shook up and no longer wanted to walk alone in the hotel. After it cleared up, there was drama again right when we were trying to get to bed early for a 5 am wake up call. Not much sleep occurred that night. Our softball team planned to swim the next day too, but clearly we couldn’t do that and feel safe, so we had to go to a town pool, which was packed and had a fee to enter. Anyone who does competitive sports, knows the days are very long and you just want a place to lay your head, eat, rest and rejuvenate for the next day of games. I spent that next day, while trying to help with the team, on the phone with Marriott and looking for a new place. We couldn’t find a good fit, as it’s now last minute. What does this solo traveling mom now do? We stayed begrudgingly and 2 days later, the police were back! This time due to an at risk youth whom is housed at this hotel, what! I’ve yet to hear from Marriott with a resolution or partial refund.

Everything was good only problem was the breakfast bar didn’t have too much of a selection and the lady refilling had her headphones on which I thought it was disrespectful because customers could be asking her questions so she has to be attentive to customers

Stayed a night and the hotel was clean and staff friendly. No frills but amazing beds! We will definitely stay here again.

My room was overbooked and I could not get the room I needed

Staff were very friendly. I would give a 5 star except the shower was clogged and the handle fell off. It was the weekend so they didn’t have maintenance. We stayed 5 nights. Pool was great.

Quaint little area, perfect pool and central to everywhere we wanted to go!