Holiday Inn Norwich North by IHG

Amazing staff all around. From Kat who checked us in and Annette at breakfast and everyone in between. Breakfast is real value for money with a generous spread. Really child friendly and welcoming

Bathroom walls not as clean

Staff were all friendly and welcoming. Breakfast was amazing

Just the food at the restaurant was very very bad!! Deep frozen stuff … warmed up took for ages very bad taste did not eat anything but paid 60 pounds - no receipt… do t need any but obviously the lady there… is not the owner

Restaurant Oh and i forgot the first room was not accesible by this key so i had to run down to the reception 3 times!!! The third time they gave me another toom cause it was easier for them just to give me another room that to come with me and fix the doir! I was there since 13:40 but had to wait till 15:00 to get the first room then i got the second room at 15:30 although she could have given it to me earlier!! Bad reception mow that i think of it

Stephanie's manner was warm and efficient, very good eye contact and communication skills.

Swimming pool changing area. Children eating in the changing room and using cubicles when not getting changed. Ages of children in opposite gender changing rooms?

Pleasant room decent facility and comfort

Not enough milk and coffee in room

Breakfast options was quite okay

N/A

The staff was great and very friendly and helpful

Nothong

able to be provided with food after service had finished due to us being late arrival.

there was no dislikes.