Hampton Inn Muskegon

Good location and size of the room.

Construction materials were left in the hallway and room doors off hinges for the rooms across the hall. Sound from other rooms were interruptions in the late night hours. Price was too expensive for the room and amenities.

The facilities, the staff, the plumbing, the construction, the bed springs. It was terrible. Waste of money. So stressful. The staff was terrible. We couldn’t even use our toilet. We had to pee in the shower.

Our room was clean and the bed was comfortable.

Hotel under renovations and a lot of doors off rooms and dust in halls and noisy while they worked. When we arrived after a 13 hr drive we were given a room key and tried and couldn't get in. This room was on 1st floor and front desk clerk was walking by the end and I told her it wasn't working, she told me keep trying, we did and still no luck. I would think she would've walked down to us to help us, but no. I walked back to the desk and she said she had to give us another room which was fine. We went to that room on 2nd floor and tried that key several times, not working. I went BACK to the desk and opoohhh so sorry I gave you the wrong room number 😡 seriously. 3rd try we FINALLY got into room. Frustrating start to say the least. Breakfast was ok.

Came w hockey team. Was told we were to loud in the pool ???????? FOLLOWED by stafff Not great !?!?!

Very clean with a feel of home. Fresh inviting welcome with Amazing Coffee 24 hrs with fresh fruit available as well. Pool area was very clean, beds were super comfy. They send you with a Safe Travels snack bag such as nice touch!

Bed were great.

Breakfast, really sad, for the cost of the stay 220.00 it was not extremely poor.

Rooms are nice

The pool was very cold

Room smells like someone smoking! Pillows very soft and old. Not enough products in the breakfast area even in early hours Coffee was not strong enough and was most of time empty Like the location and staff was friendly Pool an jacuzzi was bonus and fun for kids