Royal house hotel

The staff were excellent…very accommodating.

Good

El Hotel esta un poco descuidado, el baño se esta cayendo, el piso se estaba derrumbando, la bañera estaba rota al igual que la ducha, es lamentable porque la habitacion es comoda y esta miy cerca de los lugares de interes

The location is incredibly convenient — just a short walk from major local markets, which made meetings and sourcing trips efficient and stress-free. The hotel itself is well-equipped for business travelers. The Wi-Fi was fast and reliable, and there were plenty of quiet spaces to work, including a Irish Pub on the first floor and an authentic chinese restaurant on the second floor. My room was clean, modern, and comfortable — perfect for unwinding after a busy day. Staff were professional and attentive, always ready to assist with directions, transportation, or last-minute requests. The check-in and check-out process was smooth and efficient. Dining options at the hotel were excellent, and room service was prompt. Had a seamless and pleasant experience. Highly recommended for anyone traveling for business who values comfort, efficiency, and a prime location near local markets.

Whether you’re on a business trip, or a comfortable base for exploring the area, this hotel is an excellent choice. Highly recommended for an unforgettable stay! The hotel’s main restaurant, Wang Fu Hot Pot and Chinese Restaurant, offers a diverse dishes such as clay pot shrimp with spicy chicken wings to beef chow mein. The breakfast was exceptional, with a wide variety of options, from fresh pastries and full english breakfast. For dinner, I highly recommend the sirloin steak from the Royal Irish Pub Pub, is a great spot for evening negroni, with mutton skewers and a cozy, irish pub atmosphere.

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We booked a room for 4 people but it wasn't for four! It was only for two and at reception they said it was misunderstanding. Shower was leaking, hairdryer didn't work, TV required a code which was different every day so we had to call somebody to come and set it,they didn't clean the room the next day, the last day we didn't have breakfast as on Saturdays they serve it from 10am but we had to leave at 9am, at checkout they charged us for items at the fridge that we didn't take. Stuff didn't speak English.

가격대비 만족하고,시설은 노후된 편입니다.

The staff here were extremely helpful and spoke good English. They also allowed a late checkout at 2 pm with no charge. Showers were clean and had hot water. The actual hotel is quite run down. They had food like hot chips which is just what you feel like after ten days in the Gobi Desert.

The staff are all amazing: So gung-ho to please, so hard-working!!! In the morning, the desk clerks, who have worked all night before, snap to attention to run into the kitchen and cook breakfast themselves, in their nice desk uniforms... The Omelettes are excellent, the coffee is fine....and the restaurant, while f dubbed an "Irish Pub", has outstanding traditional Mongol fare ( I recommend the Milk tea and Mutton). The decor is amazing: Kind of White-Russian-Czar-meets-Indiana Jones post-Victorian decadence....impeccably clean, with shining brass banisters, overstuffed parlor elegance and Colonial artwork abounding. The rooms are absolutely spectacular, a continuation of the overstuffed Czar-parlor decadence: Pay the little extra for the luxury suites: they're absolutely elegant. Housekeeping is among the best I've known anywhere: Fresh slippers, toothbrushes, combs and thick, plush towels every day.....I Can't say enough about The Royal House....and I have stayed at many of Ulaanbaatar's finest hotels. Every bellstaffer, every housekeeper, every assistant manager and every server are absolutely top-notch. It's like a step back in time to the days of colonial Grand Hotels of the far East. I am not sure that this fidelity to the experience can be found elsewhere, or at least without ironic manufacture: The Royal House means it. The property's immediate environs offer a real-time glimpse into UB's day-to-day life: You won't see many westerners down here in the Bayanzurkh district, where rank and file residents are hurrying to and from work, shopping ( The infamous and spectacular Narantuul aka "Black market" is only a few blocks down the street, a few blocks past it is the "national park, where you can rent a "Greenbike" for under $1 us and pedal around the paved sidewalks and stop for dart tosses, refreshments and sightseeing). The Bayanzurkh district is clean, safe, friendly and very very authentically "UB". The property's greatest feature is it's GM, "Oyuka", who understands hospitality Customer service intuitively: Her aptitude for hospitality trickle down through all employees, ensuring an exceptional experience for guests. You will not find a more comfortable, luxurious or satisfying guest experience in Ulaanbaatar, and, as mentioned, I have stayed in many of "UB" 's most renowned properties.