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8.4 / 10 Guest Rating

TownePlace Suites by Marriott Indianapolis - Keystone

8468 Union Chapel Road, Indianapolis, us

TownePlace Suites by Marriott Indianapolis - Keystone - main view

About the Property

Convenient Location in Keystone Crossing District
TownePlace Suites by Marriott Indianapolis Keystone offers easy access to shopping, dining, and popular attractions including Lucas Oil Stadium and Butler University.

Comfort and Convenience at Your Fingertips
Enjoy complimentary hot breakfast, a fitness center, seasonal pool, and fully-equipped kitchens in every guest room.

Unbeatable Amenities and Services
With 24-hour front desk coverage, free parking, and WiFi, our all-suite hotel ensures a seamless and enjoyable stay.

Book your stay at TownePlace Suites by Marriott Indianapolis Keystone for a perfect blend of comfort and convenience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent198 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

D
Dan5pusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 22, 2025

"Not great for kids"

5.0

Bad area,unsafe

Drug use and lots of people in and out all night

Helpful?
F
FahadpkPK
Verified booking
review category business travellers
Standard Room
Stayed in May 27, 2025

"Excellent value for money"

8.0

Excelletn loaction, super firendly staff, all amenities were up to the mark

breakfast could be better, the location is closing down.

Helpful?
S
SuraleP
Verified booking
Business
Standard Room
Stayed in May 25, 2025

"Filthy and disgusting."

2.0

Truly the most disgusting hotel I’ve stayed in. Filthy. The carpet and sofa in the room were crusty with years of grime and there was trash everywhere outside along with broken furniture and overflowing trash bins. I would never recommend this place to anyone.

Helpful?
S
Sergio
Verified booking
family
Standard Room
Stayed in Apr 13, 2025

"Good"

2.0

Everything was broken, old and very dirty, no light in the room, air conditioning very noisy, we didn’t live it at all

Helpful?
S
SnejanausUS
Verified booking
review category business travellers
Standard Room
Stayed in Mar 24, 2025

"Terrible customer service, horrible front desk. Worst experience ever."

1.0

The location

The staff at the front desk and manager was rude and disrespectful

Helpful?
D
DanausUS
Verified booking
young couple
Standard Room
Stayed in Mar 21, 2025

"Average at best"

7.0

The room was clean when we got here. Except the dirty fork in the silverware tray.

We signed up for housekeeping every other day and no one ever came by for the week we were here. They also charged $60 for early check in and the website says it was supposed to be $30. The front desk lady seemed put off every time we came down to the desk. She was rude and standoffish. The fridge was shut off and there was water all over the floor when we got here.

Helpful?
M
MICHAEL
Verified booking
Standard Room
Stayed in Mar 12, 2025

"Disappointed and cost too much"

4.0

We were very disappointed in this hotel. For a family that travels often for sports, the price for the hotel is not acceptable. Then we noticed the same day that we checked in that the price had dropped over $50 a night and they would not honor it. Overall, the online pictures did not match the reality of the wear of the actual room and building as a whole. Stains on furniture, gaps in doors that you could see light, floors felt dirty, broken doors, ripped/cracked chairs. We definitely did not appreciate housekeeping having a mini concert in the hallways at 8:30 in the morning. Thankfully the beds and pillows were comfortable, only good thing of the stay.

Helpful?
N
Nilvania
Verified booking
family
Standard Room
Stayed in Mar 11, 2025

"Good"

6.0

When I arrived the receptionist very rude, when I left the receptionist nice but I need late check out just for 40 min and his charge me 😩

Helpful?
S
selina
Verified booking
family
Standard Room
Stayed in Mar 3, 2025

"Exceptional"

10.0

The sofa bed was a bare stained mattress I had to get sheets and make the bed myself for $215 worst return for money.

Helpful?
T
Tanya
Verified booking
Standard Room
Stayed in Feb 19, 2025

"Great Spot!"

10.0

Perfectly clean, and really friendly customer service. Will stay again, and would recommend!!

Helpful?