RIVERBANC

Key code access and central location Adequate but not luxury

Toilet seat does not fit toilet, it is too small and not nice Cheap bedside lights The shower is very cheap and old fashioned For this price point we would expect a higher bathroom standard

Great Location and very clean

Very Clean with friendly staff, always willing to help

Great location, excellent cafe downstairs! Very easy check in. Gorgeous views.

Lovely location

Loved the rooms, location, cafe and breakfast!

Using codes to get in was a challenge for my mum

Good location. Clean and pleasant.

No parking but this wasn’t really a big problem

Hmmm...hard to say since we really did not like this so-called hotel at all! I would compare it more to a hostel. We did know there would not be any staff as we arrived after 4 pm and followed the directions sent to us and we were able to enter first a gate and then a second door (near the garbage cans) with steep stairs to the second floor. Our room was at the top of the stairs to the left on a narrow small landing which was precarious to say the least carrying luggage to it. The room was much smaller than expected & not at all like the picture I was sent by Booking.com which showed a much larger room. I called this to attention to management in the morning (since there was no one there overnight as this "hostel" is over a coffee shop that closes at 4 pm but they assured us this was the room we booked. (I even showed them the Booking.com picture & they said they would speak with them) There was no a/c & the room was unbearably hot. Pulling shades, opening windows & using the provided fan helped but now we had to listen to raucous conversations and bad language from people partying nearby and in the street outside our windows. We were sorry we booked this property and in fact, are very surprised it gets such high ratings unless it is from all the young people who come here for adventures like running the river (which are also sold by the same people who run this "hostel.") We could hear people in other rooms talking late into the night. Breakfast was surprisingly good & the cappucino was excellent. After all it really is a coffee shop.

We did not like anything about our stay here and wished we had booked elsewhere. In fact, I am surprised Booking.com carries this property on their website. I expect more from their listings & will be decidedly more careful in the future.

Location was central

Room was tired looking with marks on walls, toilet was dirty when we arrived. Shower was tiny and water temperature was intermittent

Room was excellent and the staff were friendly

Kept awake until 1am in the morning by loud music being played next door by what looked like a group of young Middle Eastern men playing their music whilst drinking on their balcony with total disregard for neighbours and your brochure states that between 11pm -7am it is rightly so the Quiet time 😡