Holiday Inn Express Tucson-Airport by IHG

perfect beds, pillows, sheets. I slept like a baby

The room itself was excellent. The service at the front the next morning and transportation to the airport was exceptional!

The only thing would have been to know ahead of time that they were working on an upgrade. It was a little off-putting to walk in a see inside of some ceiling tiles.

Location was great. Most staff was very pleasant

I stayed 4 nights 5 days only asked for my room to be vacuum, trash and fresh towels once while I was out for the day. It didn’t get done. When I returned I did get fresh towels and the night guy did come up for my trash

Instalaciones nuevas y bonitas y muy buen desayuno

The location was just what was needed for access to the airport.

There was limited eating out venues close to the hotel.

The room was clean what you can expect for an airport hotel.

The staff ruined the entire experience for me. They were incredibly rude to an older gentleman standing in front of me at check in who was voicing concerns about the tap water being milky white. They checked me in without issue then called me an hour later to rudely inform me very loudly that my card was declined. I showed them proof on my bank account that it was not declined and the charge did go through. They demanded that I give them another card to charge. Nope! I cancelled my room and took my business to the Hilton down the road. One smelled so strongly of cigarettes it made this location feel like a gross motel. Another one wouldn't stop chewing a gross amount of gum and smacking on it loudly with every guest she checked in. All front desk staff were unhygienic, rude, loud, and have no understanding of professionalism or hospitality. I took my concerns to corporate as well.