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9.2 / 10 Guest Rating

el PRADO

520 Cowper Street, Palo Alto, us

el PRADO - main view

About the Property

Contemporary Guest Rooms with Tech Amenities - el PRADO offers modern guest rooms equipped with GLink iPhone and Android docking stations, ensuring you stay connected and entertained during your stay.

Dining Experiences to Remember - Indulge in a variety of culinary delights at el PRADO, from fresh-brewed coffee and breakfast specialties at the Breakfast Coffee Bar to tapas-style sharing plates, Spanish wine flights, and signature cocktails at the Spanish Tapas Bar. For a taste of authentic Italian cuisine, head to Il Fornaio for indoor and outdoor dining options.

Concierge Services for a Seamless Stay - Take advantage of the concierge service at el PRADO to arrange in-room massages, restaurant reservations, and private car services, ensuring a hassle-free and enjoyable stay.

Experience the perfect blend of comfort, convenience, and luxury at el PRADO. Book now for an unforgettable stay in Central Palo Alto.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Queen Room - Photo 1
Deluxe Queen Room - Photo 2
Deluxe Queen Room - Photo 3
Deluxe Queen Room - Photo 4
Deluxe Queen Room - Photo 5
Deluxe Queen Room - Photo 6
1/6

Deluxe Queen Room

Featuring floor to ceiling windows and french doors that open onto a view of downtown Palo Alto, this spacious room also offers marble bathrooms and an overhead rain shower.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Queen Room

Non-refundable
Room Only
20% OFF$772.05

$617.64

Includes taxes & fees
Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
Deluxe King Room - Photo 7
Deluxe King Room - Photo 8
1/8

Deluxe King Room

Featuring floor to ceiling windows and french doors that open onto a view of downtown Palo Alto or the central courtyard, this spacious room also offers marble bathrooms and an overhead rain shower.

37 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe King Room

Non-refundable
Room Only
20% OFF$772.05

$617.64

Includes taxes & fees
Deluxe King Suite - Photo 1
Deluxe King Suite - Photo 2
Deluxe King Suite - Photo 3
Deluxe King Suite - Photo 4
Deluxe King Suite - Photo 5
1/5

Deluxe King Suite

This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

60 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe King Suite With Balcony

Non-refundable
Room Only
20% OFF$939.63

$751.7

Includes taxes & fees

Guest Reviews

9.2
Exceptional430 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness9.0
Service9.9
Location10.0
Room Quality9.0
Amenities9.4
Value for Money8.4
Food and Beverage7.9
Overall Experience10.0

Select topics to read reviews

E
ElizabethusUS
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Never again and do not recommend to our friends and family."

3.0

Liked the room, very nice and location is great. Over priced.

Over charged for credit card hold for incidentals, eventually credited after vacation was over so it tied up my money while on vacation. Ordered a GLASS of champagne from room service and was brought a bottle, then felt akward about refusing it and having to wait forever for a glass of champagne. Valet driver misplaced our key FOB and had to wait 45 minutes for my husband to go with a staff member to find vehicle in parking garage and discover the FOB was placed on the wiper blade of the windshield!!! Anyone could have stolen our vehicle from that garage. You have got to be kidding me... Staff leaves much to be desired in the business of hospitality.

Helpful?
A
AlicaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

10.0
Helpful?
A
AlicaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

10.0
Helpful?
O
otascmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jun 16, 2026

"Very good - worthwhile"

10.0

The staff were very helpful. Great check-in. Rooms were big & bright. No breakfast which was GOOD - then I could wander around for coffee places near hotel which were aplenty!

Helpful?
J
jlsg2017
Verified booking
Business
Standard Room
Stayed in Jun 11, 2026

"Ants all over"

2.0

Tons of ants, called the front desk. They wouldn’t do anything. Tired of dealing with them.

Helpful?
J
JanKeating_2020SCOTTS VALLEY, CALIFORNIA
Verified booking
NONE
Standard Room
Stayed in Jun 9, 2026

"Fabulous Hotel in Downtown Palo Alto"

10.0

The location of this Hotel was optimal for my business trip. My room was amazing, and everyone was so nice. I would definitely stay here again!

Helpful?
M
MarcchCH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

10.0
Helpful?
S
StanislavusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Exceptional"

10.0

Spanish architecture, very quiet, spacious room, valet parking

Helpful?
F
From SeattleusUS
Verified booking
family_with_children
Standard Room
Stayed in May 27, 2026

"It was okay, could've been better."

8.0

The location is great and the staff checked us out was great as well. The bathroom was very clean when we checked in.

The room layout was kind of strange but pretty large comparing to other hotels in the area. The issue was that the cleaning staff did not clean the bathroom at the 2nd night. The bathtub was dirty, so we had to clean it up. The floss and toilet paper were not filled. We did not bother to call as it was near midnight. We were disappointed it was not cleaned even with the high tips we left on the 1st night. Also, we were not explained about breakfast areas and complimentary drinks when we checked in. We found it out when we were checking out.

Helpful?
C
ChristineusUS
Verified booking
family_with_children
Standard Room
Stayed in May 24, 2026

"Exceptional"

10.0
Helpful?