el PRADO

Love the location and the hotel itself was very quaint, reminding us of a European boutique Hotel.

I don’t know if our door leading out to the balcony had gap, but there was a howling all night long, every night that we were there. We were on the top floor in room 411. I actually thought it was an ambulance until I realized when I opened the door, the sound went away when I closed the door it continued. Not sure if there’s a wind tunnel in that back parking lot and it does it in all the rooms, but it was really annoying. For that reason I would not stay there again. We spent $1100 for 3 nights …quite a lot not to sleep well. Our mattress tilted down towards the bathroom. That mattress needs to be replaced.

Very nice hotel well located dowmtown and next to Il Fornaio restaurant. When we arrived we were luckily upgraded to the presidential penthouse which was sublime, with two teraces and an outside living room and dining room, superb. Good service

We celebrated my mom’s milestone birthday at El Prado Hotel, and it was truly a memorable experience from start to finish. Sherry was amazing—helpful, accommodating, and supportive from day one. She made thoughtful suggestions based on her experience with prior events and always responded to our questions promptly with great follow-up. One of our top criteria in choosing a banquet hall was excellent food, and the chef did not disappoint. The food was plentiful and absolutely delicious, and our guests couldn’t stop complimenting it. The staff during the event were incredible—professional, attentive, and genuinely kind—which helped everything run smoothly and allowed us to fully enjoy the celebration. El Prado Hotel helped make my mom’s special day unforgettable, and we are so grateful to the entire team

Great location, rooms are clean and bright (just don't get a corner room), bedding is great, staff is friendly. Not a five star experience, but a solid four stars. No in-hotel restaurant or bar, but room service is available from the restaurant (Il Fornaio) that's right downstairs.

Nice and clean hotel. Not cheap but with good facilities and excellent location in the center of Palo Alto. Palo Alto self is worth visiting.