Days Inn & Suites by Wyndham Kansas City South

Nice

Great staff!!

I am so disappointed and thankful at the same time. Check in was great the light skinned lady with curly hair helped out. I originally booked a smoking room and once I arrived at the hotel she informed me that the hotel was under renovation and that all smoking rooms were no longer available. That was cool. Then after staying a day or so, we discover roaches... wowzer.... so i go to the front desk. And yes i took pictures and explain my concern, well this worker she said its nothing she can do but leave the manager a note for the morning. Okay whatever but she could have switched me rooms but i agreed to wait until the morning. So check out time i go to the desk and express my concern not realizing the manager was standing there also just to say well we have been looking for another exterminator company because the one they have had for 11 months or years (i cant recall the exact time frame) isn't working. Bananas.... We just have to do better and care as a whole

It

Dirty and nasty

Both of the doors to the room had broken off safety locks, breakfast was okay, entire building smelled of pot even though no smoking signs were posted everywhere on site. The price was right and it was close to Arrowhead!

The beds were horrible. The front desk staff was rude and lazy. We checked in at midnight the lady at the desk said we needed 100.00 cash for a fee for booking with a 3rd party. For 1 who carries cash nowadays. 2 the way she said it oh yeah you can use the ATM around the corner. Then the next day checking out stood at the desk 30 minutes with multiple other families to check out. Asked multiple people where the front desk person was. Nobody seemed to know. Then when she finally did show up, she told us the girl before she should’ve never charged us the hundred dollars cash. I think people there need customer service training and everybody needs to know what the heck is going on.

Peeling wallpaper, scuffed paint, The worst breakfast I think I have ever stayed at a hotel! Will never stay at this hotel again!! Spent 115$ for 2 nights, then went one night at endeavor hotel in Topeka and spent 95$ for one night and was so incredibly better !!! Better breakfast cleaner, more accommodating, everything!!!

There were ants in our room

The lobby smelled strongly of marijuana. There were not any linens on the bed at check in. The lady at the front desk brought us the only comforter they had but had to take it back to finish drying. The comforter had multiple tears. The shower had a hole in the wall, we kept the shower curtain closed while using the restroom and did not shower during our overnight stay, felt creepy with that hole. The handle to flush the toilet fell off, we managed to get to work but it kept falling off. Lady at the front desk was very nice but she was by herself and did the best she could.