Sonesta ES Suites Charleston

Location to our event

This stay was extremely disappointing. There was loud noise all night, with kids running through the hallways around 1 AM, making it impossible to rest. The trash cans outside were overflowing and clearly hadn’t been emptied, which was unpleasant. When I stepped outside, I was even greeted by a raccoon near the trash area. To make matters worse, the bed was very hard and uncomfortable. Overall, not a good experience.

It was clean.

The power was out and we did not get to check in.

The couch was wet. I didn’t realize until I sat down and my shorts were wet. Switched rooms and went to out linens on the pull out coach and the sheets had what appeared to be soiled with poop stains. I showered and the the tub was filthy, had sand at the bottom and the shower walls were filthy. The room also smelled like cigarette smoke. The hallway smelled like fried chicken. If it was not so late I would had asked for my money back and stayed else where. We were traveling with young children.

It’s the best place we ever stayed!

The staff were friendly and the room was comfortable.

Did not like the milk powder for coffee.