Holiday Inn Hotel & Suites Overland Park-West by IHG

The facility was on but packed

It was so packed and the music was so loud from a wedding if I had known that I would have picked elsewhere. Also the whole 4th flour was a giant party as soon as u stepped off the elevator which you couldn't get in. Plus the toilet wouldn't flush everytime and made loud swirling noises.

Indoor pool!

The hotel needs to release the credit card they requested to cover any expenses at the time you check out

Very nice place. Will strongly consider staying again.

The KC Craft and Co was a great place for us to relax, have a meal and a beverage in the evening. Priscilla was amazing. She was friendly and attentive and she made the experience worthwhile.

Overall, the stay was not pleasant. Starting with the hotel being under construction and nowhere stated that this was the case. I even called to confirm booking and at no point was that stated. It appeared the hotel was hosting major events during the same time as my stay as well. There was a Job Fair, some sort of ceremony (loud music was blasting from the ballroom), and they had a soccer tournament in town which had a flood of guests all check in at once. These guests were estimated to be around 50+ people mostly children from the ages of 6-14. There were little girls all over the hotel. The common spaces were not respected and could not be enjoyed because of the lack of coordination with this enormous check in. These guests were going up and down all the floors from the lobby to my floor being the 5th. They were going up and down the elevators making it impossible at times to even take the elevators because its so small. The hotel is older as well so the room doors are heavy and slam if you do not catch the door. All these kids would just let the doors slam from the late hours to the early morning. The pool/hot tub could not be enjoyed because again were constantly in use from this major check in. The hotel offered no accommodations here and did not alert me to ANY of these events when booking. I regretted notearly checking out and just eating the cost because it was hard to get good sleep and the "perks" of this hotel were not enjoyed because of the construction andguests

Jessica is amazing! Great service at the bar.. really such a delight. She was super nice and help me a lot. 😎🤘✅😊 Jess is great

We had Jessica at the bar and she was fantastic!! So personal and energetic! We had a fantastic time and cant wait to come back!

Bathroom toilet did not work properly.It took 3 tries over our 3 day stay to fix the problem.