Fairfield Inn & Suites by Marriott Dallas Plano/Frisco

Convenient location. Clean property with courteous staff.

The way the AC is set the room gets hot then cold all night. Fan cannot be set to run continuously so the AC noise wakes you up each time it starts up. Worst sleep I’ve had in long time.

We could not stay there!! They had no hot water which left us looking for another hotel at 9:00pm

Easy check in and friendly service

Was a great stay. Clean quiet and well maintained.

Clean rooms, easy access. Amazing area!

The hotel is pretty new, so it’s in generally good condition. It looks like (maybe?) the cleaning staff have been scraping the hallway walls with their carts. My room was in good condition and was clean. All the plumbing worked well and was in good condition. The a/c is typical, so it’s a little loud and then when the fan stops you can easily hear traffic noise when loud vehicles go by. The front desk staff are friendly and competent. The weak area is the eating area, staff, etc. The staff are not very attentive to keeping things stocked and cleaned. You shouldn’t have an employee playing with their phone and getting something to drink while customers are waiting in line (as one example). The food is the standard fare you find in hotels of this level in the domestic American market. It’s nothing special, but I did think the coffee was good. I would certainly stay here again if the price were right.

Discovered significant water damage on the first floor that caused a slew of mold allergies and reactions the night before. I lost a whole night of sleep and had already extended it when i came across this water damage. Mold takes 72 hours to spread theought a building of not taken care of. Moved to a room on opposite side late at night. Some improvements but still sneezing, tingling sensation on skin and migraine. I used to frequent this hotel in 2022/2023. It has definitely declined in quality. I wish i had read the Yelp reviews before booking. Manager has shown no sympathy.

Good Hotel

The building has mold/mildew in spots. I have been here years passed when they were managed by a different owner, and I see the quality of some things has gone down, like the breakfast. It is super clean and the team is outstanding.

Friendly staff -