7Stonez Suites Geo38 Genting Highlands

Very clean room and contactable staff.

The house was clean and well maintained.

The house is indeed not clean and smelly. There are still things left by the previous guest in the house, including eaten candies and used tissues. The toilet window was also broken and could not be closed. The pillows and quilts were not clean and smelly. The front desk staff were not friendly and did not smile when checking out.

Need a lot of improvement at the check in counter staff!

Great host who are helpful in addressing questions.

Ants all over the beds. Very poor higiene Staff was concerned to just get additional money. They even were insisting to pay the Tourism Tax which was included in prepaid tariff and as per Expedia confirmation email. VERY DIRTY AND UNFRIENDLY PLACE

It was a comfy 2-Night stay for our Family of 4. Loved the strategic location - walking distance to reasonably priced eateries, and 10mins drive away fr Awana & GPO. Only downside was the futon which was damaged, covered w a sofa cover which had mites/bugs which caused me an allergy. This futon needs to be upgraded. Otherwise all else 4star rating :)

Staff were nice. Apartment was as described. Only thing I didn’t like was the low walls when 19 floors up and your small children try to climb for the view. If they fell it would be death. Nets should be applied every few floors.

The guest lift was horrible slow. Being waiting almost 1 hour when want to chek-out.

TV was not connected to antenna, shower head is broken, dirty chair so that they put bed sheet to hide the dirtiness, broken toilet