DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Great value vs other hotels Staff were the stars! Rooms a bit tired but renovations underway Free shuttle was a great value add

Elevator in parking garage was not working the entire stay yet they charged full $30 rate for parking. Bfast buffet was not good quality. No omeletes on Sunday...they said because of a sporting event. Food options at sports bar on Sunday were 4 items. Carpet has tons of stains throughout. Windows dirty. Wall paper in bathroom discolored and gross. Bed was uncomfortable. Don't stay here if you can avoid it.

It was a very bad experience. I was on the 7th floor and there was a really nasty smell as soon as you step out of the elevator. Bed sheets weren’t clean and had stains and one of the beds was squeaking every time I move.

Friendly staff, clean rooms, but an older property that could use an update

The hotel is really old and dingy - had a odor that you could not shake off

The price was a bit high for a 3star hotel

Room not worth the amount charged per night

Love this hotel!

Room nice & clean. Breakfast eggs & toast cold, bacon tuff, when served. Buffet was picked over & cold.

Extremely unclean. The lobby was the cleanest and that’s saying a lot considers the 100’s to 1000’s of bugs in and outside the hotel. I understand it’s by a lake and this is the time of year but there is always something that can be done. The elevator from the garage was broken but after looking at more reviews apparently it’s been broken for a while now! The bathroom in the room was soooo filthy. Words can’t explain how disappointed we were with our rooms.